Program Coordinator (Contract, hybrid) — People Services Contingent Workforce Program

Our client is seeking a sharp detail-oriented coordinator to own the day-to-day operational layer of their Contingent Workforce (CW) Program: processing worker lifecycle events in VNDLY coordinating onboarding and offboarding logistics and keeping data clean across systems. This person will work directly with the clients CW Program Manager and partner daily with People Services IT and the clients staffing and payroll vendors. This is a one-year contract and is 25% in office. Possibility to turn into a direct hire position.

What You Will Do:

• Process contingent worker lifecycle events in VNDLY: worker record creation work orders onboarding and offboarding tasks extensions assignment updates and profile changes (including vendor-to-vendor transitions)

• Own VMS record administration end to end including new vendor setup and records currently processed by People Services

• Coordinate day-one readiness for new contractors: system access requests equipment badge logistics and manager communications; run offboarding checklists and confirm access termination on final days

• Support the contractor onboarding experience including the new-hire onboarding (NHO) track for contingent workers: session logistics materials distribution and coordination with People Services and the onboarding team

• Own front-line triage across the programs intake surfaces: the CW inbox the Jira ticket queue and Slack requests. Answer routine questions from the CW Toolkit resolve or route tickets with context and keep response times inside SLA

• Support finance and billing operations: chase and correct timesheets run first-touch traces on payment and billing questions (timesheet to approval to invoice to PO) flag invoice discrepancies and coding issues in Zip and partner with Finance and vendors through to resolution

• Keep rosters reconciled across VNDLY Workday and vendor systems; pull data for monthly program reporting

Program Administration:

• Own knowledge and content hygiene: Google Drive folder organization internal knowledge base updates and keeping intake forms and templates current

• Administer program communications: the contingent worker inbox and Google Group distribution lists recap posts announcement cross-posting and Slack channel upkeep

• Support vendor management admin: collect monthly vendor metrics into the program scorecard schedule QBRs and track vendor action items through to the next agenda

Qualifications :

• 2 years in HR operations staffing/recruiting operations or program coordination

• Experience with a VMS or HRIS (VNDLY Workday Fieldglass Beeline or similar) strongly preferred

• Organized and detail-oriented with excellent professional judgment; will manage time-sensitive and critical processes related to compensation performance and compliance and handle worker data with accuracy and privacy

• Reliable and responsive; will field time-sensitive and urgent questions from employees and the clients People team partners

• Excellent communication skills for coordinating with cross-functional partners

• Able to manage multiple deadlines and prioritize effectively in a fast-paced shifting-priority environment

• Customer service-oriented; treats internal teams as clients and takes a flexible creative approach to problem-solving

• Fluent in Google Workspace (Docs Sheets) and Slack

• Interest in using automation and AI to improve day-to-day processes

• Staffing industry or contingent workforce program experience is a plus

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time