Program Assistant I-CoT-CMHHIP
Pueblo, CO - USA
Job Summary
- Department Information
- This position is open to current Colorado residents only.Please note: This recruitment may be used to fill multiple vacancies.As a cornerstone of the Pueblo community for over a century Colorado Mental Health Hospital in Pueblo (CMHHIP) is a leading employer provider of quality mental health services and a community partner. CMHHIP is a 24 hour behavioral health acute care facility that is intended to provide a safe secure and therapeutic setting for patients with both psychiatric and medical issues. The services provided include evaluation and treatment for patients who are severely mentally ill and the goal of this facility is to return patients to their optimal level of functioning and assist them in returning to the community as appropriate.Colorado Mental Health Hospital in Pueblo (CMHHIP)
The purpose of the Continuity of Treatment (CoT) Department at the Colorado Mental Health Hospital in Pueblo (CMHHIP) is to enhance support and maintain therapeutic integrity and active treatment programming across all inpatient units. The department delivers evidence-based clinical treatment psychotherapy rehabilitative programming and specialized substance use disorder (SUD) assessment evaluation and education.
To facilitate patient stabilization behavioral rehabilitation and discharge readiness CoT strategically manages hospital-wide clinical staff deployment scheduling and backfilling to minimize therapeutic group and activity cancellations. Additionally the department develops and maintains high-volume deployment tracking systems analyzing call-off data backfill trends and group compliance to ensure strict adherence to federal Centers for Medicare & Medicaid Services (CMS) and Joint Commission Active Treatment standards. The target patient population includes forensic and civil individuals with severe and persistent mental illness cognitive impairments and complex legal statuses (e.g. incompetent-to-proceed not guilty by reason of insanity and civil commitments).
- Description of Job
100% In-Person Working Arrangements
Colorado Mental Health Hospital in Pueblo is a 24-hour facility
This position will comply with theOffice of Civil and Forensic Mental Health/Division of Colorado Mental Health Hospital in Pueblo /Unit: Continuity of Treatmentcurrentworking arrangements.
Please note: These working arrangements are subject to change.
About the Position:This position exists to provide technical program support and operational work leadership within the Staffing Office sub-arm of the Continuity of Treatment Department. Reporting directly to the Workforce Manager the position serves as the operational coordinator and Work Lead over three Administrative Assistant III Staffing Coordinators. The position provides staffing calendar and tracker maintenance for the Staffing Office sub-arm; coordinates data entry cohort spreadsheets and classroom material readiness for the Training & Education sub-arm; and provides documentation scanning logging and supervision-record tracking for the Clinical Group Facilitation sub-arm. The role ensures that therapeutic group and activity coverages are executed in compliance with hospital operating policies and CMS active treatment regulations.
Staffing Office Support & Coverage System Maintenance (Staffing Sub-Arm):Under the direct supervision of the Administrative Staffing Manager this position acts as the operational system administrator for the departments coverage window calendar ensuring daily system alignment across scheduling tools
Responsible for processing the results of approved leave and training notices of clinical department staff into the coverage window spreadsheets marking staff as unavailable on Google Calendar removing individuals from calendar invites and enforcing the Hard Stop Rule (ensuring pre-assigned coverage plans override standard schedule rotations)
Executes the required system adjustments: updating the CoT Scheduling Tracker adjusting the Interdepartmental Tracker revising coverage windows and sending immediate notifications to the Scheduling Coordinators
Conducts the required monthly Interdepartmental Tracker audit performing a line-by-line comparison of unit rosters and therapist schedules to identify document and resolve coverage gaps or scheduling mismatches before shift operations begin
Work Leadership & Staffing Quality Control:Functions as the active Work Lead for the three AA III Staffing Coordinators to maintain continuity in the departments front-line scheduling operations
Assigns daily tasks establishes workflow priorities schedules coverage desk rotations and monitors the progress of scheduling queues
Responsible for checking the work products of the Staffing Coordinators for timeliness accuracy and compliance with hospital policy resolving scheduling escalations or scheduling-tool input errors
Compiles synthesizes and interprets daily staff call-off deployment and group cancellation metrics translating raw data into formatted monthly operational reports for the Workforce Manager to evaluate staffing trends track regulatory compliance and support division-wide resource forecasting
Provides essential administrative and logistical program support to the Education and Training Administrator and Clinical Trainers
Tracks and monitors training cohort calendars gathers information from New Employee Notifications to build cohort spreadsheets and registers classes in the training schedule templates
Grades written assessments compiles pre- and post-test data and generates basic progress reports summarizing trends for the training leadership
- Maintains classroom readiness by prepping and setting up training laptops (cleaning devices troubleshooting baseline connectivity and verifying login instructions) managing classroom inventories and ordering training supplies from Central Sterile Supply or requesting specialty purchases
- Monitors employee training certifications within the Cornerstone platform tracking compliance updating status sheets and issuing reminders to supervisors regarding upcoming renewals
- Provides operational compliance and data maintenance support directly to the Clinical Manager and Clinical Work Leads
- Receives physical Wellness Check forms from mental health clinicians cross-checks them against group logs for completeness and scans labels and archives Unit Search Forms into secure electronic drives
- Tracks operational compliance parameters for the facilitation arm maintaining logs of completed mandatory 1:1 supervision meetings between Work Leads and facilitators and archiving signed supervisor forms
Other Duties as AssignedResponsible to perform assigned tasks and duties within the scope of practice for this position that do not fall within the realm of above duty statements
- Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
Minimum Qualifications:
Experience Only:
Four (4) yearsof relevant experience in an occupation related to the work assigned to this position
OR
Education and Experience:
A combination of related education and/or relevant experience in an occupation related to the work assigned to this position equal to four(4) years
Preferred Qualifications:1 years of experience with the Google Workspace suite of Programs
1 years of experience working with director- or executive-level supervisory staff
1 years of experience with treatment programming and employee scheduling
1 years of experience with budget tracking and compliance
Conditions of Employment:- Full background and reference checks required
Other Conditions of Employment specific to Program
Former State employees who were disciplinarily terminated or resigned in lieu of termination must:.
Disclose that information on the application
Explain why the prior termination or resignation should not disqualify you from the current position
Provide your employee number from your prior State employment. Absent extraordinary circumstances prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
- Shall not initiate or engage in sexual social personal or financial relationships with patients either during or at any time after hospitalization even if the patient requests or initiates such a relationship. All relationships with current or former patients must be disclosed on your application
- Successfully pass all modules of the CMHHIP New Employee Orientation core curriculum to include English reading comprehension relevant competency assessments and written/practical exams in Defensive Tactics
- Possess the physical ability to successfully complete hospital-adopted physical interventions (MANDT) and CPR
- Lift arms above head and kick as high as own waist
- Stabilize another person to accomplish a controlled containment to the floor
- Withstand impact on own body using an ASP shield
- Rotate body 90 degrees with feet planted for using a defensive tactic
- Kneel on one or both knees and stand up again with multiple repetitions
- Must be able to see and hear to observe address and respond to potential breaches in safety
- Seize hold control or subdue violent or assaultive persons and defend oneself or others to prevent injury
- Demonstrate body agility strength of all four limbs and the ability to walk and climb stairs consistently
- Work in situations involving assaultive behavior physical control of another person and/or restraint situations
- Ability to read and comprehend the English language; effectively and fluently communicates in English both verbally and in writing
- Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings
- Willing and able to travel;
- 2-step TB (tuberculosis) screening is required of all new employees upon hire
- Annual Influenza vaccination
- Other vaccinations as required by the State of Colorado
CDHS Selection Process ExplanationEmployment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications experience work products and accomplishments as they relate to the position and minimum requirements.
Preferred Qualifications & Competencies:
Relevant years of state service experience.
A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use see resume or see attached.
You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.Comparative Analysis Process Structured Application ReviewAfter minimum qualification screening the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.
Your Work Experience/Job DutiesDocument your work experience/job duties to the extent to which you possess the skills education experience minimum qualifications and preferred qualifications.
If listed answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.
Supplemental QuestionsAnswer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling grammar and clarity of your writing).
Appeal RightsYou may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process the official appeal form and how to deliver it on theState Personnel Boardwebsite.
You or your representative must sign and submit the official appeal form for review.
You can find the official appeal formhere.
You must be deliver the official appeal form to the State Personnel Board:
By email () or
Postmarked in US Mail to(1525 Sherman Street 4th Floor Denver CO 80203 or
Hand delivered (1525 Sherman Street 4th Floor Denver CO 80203) or
Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the departments action.
Contact the State Personnel Board for assistance:
At or
Refer to the Colorado Code of Regulations (CCR) 801-1 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes within theRuleswebpage.
- Supplemental Information
Supplemental Information
About Us & BenefitsIf your goal is to build a career that makes a difference join the dedicated people of theColorado Department of Human Services(CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety independence and well-being of the people of Colorado.Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work we offer:
Strong secure yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Planplus 401(k) and 457 plans
Employer supplementedHealth Savings Account
11 paid holidays per year plus vacation and sick leave
State of ColoradoEmployee BenefitHub Resource Center
Excellent work-life programs such as flexible schedules training and more
Remote work arrangements for eligible positions
*Some positions may qualify for thePublic Service Loan Forgiveness Program.
Our ValuesWe believe in a people-first approach: We prioritize the needs well-being and dignity of the individuals families and communities we serve. We commit to respect fairness and access in every decision policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility health and wellness and employee engagement.
We hold ourselves accountable: We take responsibility through our actions programs and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees our partners the Coloradans we serve and the public.
We are ethical: We abide by what is best for those we serve by doing what is right not what is easy.
Collaboration helps us rise together:We work together with all partners employees and clients to achieve the best outcomes for Coloradans.
ADA AccommodationsCDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.
This includes completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to.
EEO StatementThe State of Colorado is an equal opportunity employer
We are committed to increasing aColorado for ALLof our staff and providing culturally responsive programs and services. Therefore we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a Colorado for ALL drives our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.
Additional Support For Your ApplicationToll Free Applicant Technical Support
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.
Required Experience:
Junior IC