Program Analyst

This position is located in the Division of Consumer Response and Operations (DCRO) in the Bureau of Consumer Protection (BCP) at the Federal Trade Commission (FTC) in Washington D.C. BCP through its consumer protection work in eight divisions and eight FTC regional offices carries out the Commissions mandate to protect the American public from unfair and deceptive acts and practices in the marketplace. For more information visit If selected for the Program Analyst position you will perform the following duties:

• Track acquisition activities milestones and deadlines for all contracts supporting BCP.
• Report on status of contracts and discuss complex contract issues in periodic meetings with Acquisitions and BCP staff.
• Provide guidance advice and support to BCP division and regional management and staff on acquisition-related activities including legislation policies regulations procedures and other issues that arise.
• Proactively identify acquisition needs for staff and work closely with staff to ensure resources are provided and deliverables are met on-time for all BCP contracts.
• Serve as the primary point of contact for BCP on all acquisition matters with the Office of the Chief Financial Officer and ensure compliance with agency and government-wide guidance on purchase requisition submissions and other acquisition-related requirements.
• Deliver optimal customer service to all BCP staff promptly answering inquiries addressing issues and assessing the needs for BCP staff on acquisition matters.
• Work with case teams to meet deadlines for time-sensitive acquisition needs and manage expectations when deadlines cannot be met.
• Develop modifications revisions and implementation procedures to improve the effectiveness and efficiency of acquisition operations.
• Develop strategies for improving acquisition operations within BCP including improved methods of tracking purchase requisitions cost projections contract funding spending contract renewal requirements and contractor performance.
• Work with staff seeking Contracting Officer Representative (COR) certification and ensure they obtain the necessary training and guidance to complete certification. Keep track of CORs within BCP and address certification needs. Ensure all contracts have a COR assigned. Serve as COR or back-up COR on any contract where a COR cannot be identified. Assist BCP management in identifying CORs as needed.
• Serve as a back-up to the BCP Fund Manager and BCP Budget Program Analyst.

• U.S. citizenship requirement must be met by the closing date of this vacancy.
• This position is subject to a background investigation.
• Males born after December 31 1959 must register with Selective Service.
• The position may be subject to completion of a one-year probationary period. Probationary periods are an extension of the hiring process.
• If selected for this position the agency will evaluate your fitness and whether continuation of employment advances the public interest before extending your appointment beyond the one-year probationary period.
• You must meet time-in-grade requirement by the closing date of this vacancy.
• You must submit a copy of your performance appraisal with your application.
• This position is in the bargaining unit. This position is represented by the American Federation of Government Employees (AFGE) Local 2211.

To qualify for the Program Analyst at the GS-13 level you must meet the following requirements:

You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-12 level in the Federal service obtained in either the private or public sector performing the following types of tasks: providing guidance to management and staff related to federal contracting and federal acquisition laws and regulations; developing monitoring revising and implementing procedures to improve the effectiveness and efficiency of acquisition operations; tracking the progress of acquisition activities and discussing complex contract issues; serving in the role of Contracting Officers Representative (COR) or as a subject matter expert in administering contracts ensuring resources are provided invoices are paid on time and deliverables are met; and independently participating in meetings with other offices to track the progress of projects and troubleshoot issues.


Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.