Program Analyst (Operations and Rotation Specialist)
Job Location:
Citrus Heights, CA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
This position is located in the Small Business Administration Damage Verification Center (DVC).The incumbent supports the execution of SBA damage verification operations during disaster declarations and rotational assignments working in collaboration with Damage Verification Center Production Managers (PMs) administrative support staff and Field Centers to coordinate field activities and travel.
This position is also being announced under Merit Promotion Procedures Vacancy # MP-26-DVC you will need to apply in order to receive consideration.
As a Program Analyst (Operations and Rotation Specialist) at theGSsome of your typical work assignments may include:
- Establishes and maintains records of all DVC field activities by type magnitude location (state county/parish) staffing and other key statistics.
- Monitors ongoing and potential disaster activity and communicates relevant information to DVC management.
- Evaluates operational data trends and performance metrics to determine appropriate staffing levels and deployment strategies.
- Reviews DVC reports surveys and ULP data to identify trends and recurring operational issues.
- Communicates expectations performance feedback and readiness requirements to Construction Analysts and loss verifiers.
- You must be a U.S. Citizen
- You must successfully complete a background investigation.
- You must be able to obtain and maintain a Government travel credit card.
- If required to travel to a disaster site you may encounter hazardous working and/or living conditions for example no water or electricity and/or minimal lodging facilities.
- Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors substantial compensated overtime hours may be required while on assignment (up to seven days a week and ten to fourteen hours a day).
- You may be required to serve a one-year probationary period.
- This position will require you to report to the office Monday - Friday.
GS-09: One year of specialized experience equivalent to the GS-07 grade level in the Federal service obtained in either the private or public sector:
- Plans and manages rotation schedules and maintains clear records of field staff their locations deployments training skills and availability; and
- Coordinates disaster operations by arranging staffing equipment travel and lodging needs when disasters occur; and
- Reviews workload and performance data (for example number of files age of files and team capacity) to determine staffing levels and how work should be assigned; and
- Uses reports and system data to present workforce needs to management and recommends hiring deployment length and use of reservist staff; and
- Communicates work priorities training opportunities and disaster-response needs to staff and managers so roles and expectations are understood.
GS-09: 2 academic years of progressively higher-level graduate education.
OR
Masters degree (or equivalent graduate degree such as LL.B. or J.D. as specified in qualification standards or individual occupational requirements) directly related to the position (Business Administration Management Accounting Finance Economics Information Science and Engineering). Education must be in a field which demonstrates the knowledge skills and abilities necessary to perform the duties of the position.
OR
A combination of education and experience. For example 1 full year (18 semester hours or 27 quarter hours) of graduate-level education (i.e. 50% of education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.
Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPMs Qualifications web site:
Management and Program Analysis Series 0343
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
Generally time in non-pay status as a federal employee is not creditable towards the specialized experience requirement listed above.
All qualification requirements must be met by 11:59 pm (Eastern Time) on 07/30/2026.
APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education) you will be required to provide an OFFICIAL transcript prior to your first day on duty.
*** If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information click on: Foreign Education.
Reasonable Accommodation Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments
Career and InterAgency Career Transition Assistance Programs: Are programs that applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed.
Career Transition Assistance Plan (CTAP) is a program that helps surplus or displaced federal employees improve their chances of finding a new job in their current agency (intra-agency i.e. SBA employees only).
Inter-Agency Career Transition Assistance (ICTAP) is a program that helps surplus or displaced federal employees improve their chances of finding a new job at another agency (inter-agency; i.e. not applying to their current or former agency).
You are eligible for CTAP/ICTAP if:
1. You are a current federal employee who meets the definition of a surplus or displaced employee meaning you have received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF).
2. Your agency or the agency to which you are applying is accepting applications from within or outside of the permanent workforce.
3. The position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced.
4. You meet the qualifications and other requirements of the job for which you are applying. This includes being rated as well-qualified for the position (score of 85 or better based on your responses to the competencies and associated questions listed within the assessment).
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC
