Program Analyst

The incumbent is a Program Analyst in the Integrated Pain Care Service Line at the Manchester VA Medical Center. The incumbent serves as the coordinator for all quality and administrative aspects of the Integrated Pain Care Service Line and Intensive Outpatient Pain Program a complex multi-disciplinary program staffed with clinicians from several different service lines. This position is located at the Manchester VA Medical Center under the supervisory control of the Integrated Pain Care Clinic Service Chief. Duties include but are not limited to:

- Development of correct clinic building coding and scheduling grids for all program staff members.
- Responsible for the organization & assists in the development educational resources for both patients and staff.
- Responsible for space planning and room booking for all pain program offerings.
- Organizes multidisciplinary staff schedules to ensure smooth availability of all program staff.
- Organizes and maintains IPRP data spreadsheet for statistical analysis.
- Uses data sources to evaluate program strengths and areas for growth with direction and oversight from SLM/Associate SLM.
- Responsible for scheduling all Interdisciplinary Pain Team meetings to include staff patient and family members.
- Maintains minutes of all Interdisciplinary Pain Team meetings are tracked and incumbent monitors that all action plans are followed to completion by assigned team members.
- Schedules and tracks outcomes measure post discharge at determined intervals and maintains data accordingly.
- Provides administrative support to all program staff as needs arise and as determined by the SLM/Associate SLM.
- Prepares with IPRP team members a quarterly Program Evaluation Report to include clear presentation of program Effectiveness Efficiency Access & Stakeholder satisfaction.
- Maintenance of comprehensive IPRP procedures manuals.
- Creating and implementing Quality Process Improvement Projects.
- Incumbent will serve on the VISN Pain taskforce committees and Pain Management Committee.
- Incumbent will regularly consult and participate in CARF Pain teleconferences on a VISN and National level to ensure program compliance and to reference opportunities for program growth/best practices. Incumbent with share information gathering during these encounters with the IDT team.
- Serves as a mentor for new employees joining the program.
- Other administrative duties as assigned by the service chief.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory qualification and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday 8-4:30 p.m.
Compressed/Flexible: Not Authorized
Telework: Ad-hoc
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst/PD003000 and PD022700
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized

Notifications:

• Veterans preference does not apply for internal or other current permanent Federal agency employees.
• Current and former Federal employees must submit copies of their most recent SF-50 (Notice of Personnel Action). The SF-50 must identify the position title series grade step tenure and type of service (Competitive or Excepted). In some cases more than one SF-50 may be required to show a higher grade previously held.
• Interchange Agreements with Other Merit System: Employees who occupy medical or medical-related positions and were appointed under 38 U.S.C. 4701(1) or (3) formerly 38 U.S.C. 4104 (1) and (3) must be serving in a full-time position without time limit and have served continuously for at least one year in this other merit system to be eligible to convert to the Title 5 System. Some exceptions to this rule may apply if you have previously acquired tenure under a Title 5 appointment.
• This position is not a Bargaining Unit position.

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 10/19/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. The grade may have been in any occupation but must have been held in the Federal service.

• For a GS-07 position you must have served 52 weeks at the GS-05.
• For a GS-09 position you must have served 52 weeks at the GS-07.

OR

OR

Required Experience:

IC