Program Analyst

Duties may include but are not limited to:

General Responsibilities

• Incumbent provides education to hospital employees and other VA personnel on the system data requirements and use of the data generated. This can be done via Skype phone email one on one or in-service training.
• The Incumbent will work with VACO VISN 10 Medical Center Leadership and vendor staff to implement changes based on National and local requirements and maintain the DSS system for VISN 10.
• Conducts studies based on program goals established by higher levels current healthcare program business initiatives pilot project assignments or other requirements identified by the supervisor.
• Develops plans to carry out studies and determines which central information data systems to use.
• Outlines specific items to be included in the study; determines personnel to be interviewed; and identifies the parameters of the study information necessary to prepare reports having sufficient details as to be considered valuable to hospital administrators in the decision-making process.
• The incumbent supports the VISN MCA team in meeting all MCA national performance measures medical center and VISN-level goals.
• Responsible for training new employees and hospital staff oon labor mapping data validation and other MCA related tasks assigned by the MCA Operations Manager.
• Incumbent analyzes the existing automated and manual systems to determine the type of accounting information available.
• Prepares and gives oral presentations on the programs objectives and status to Medical Center and VISN10 personnel.
• Utilizes software packages such as Word Excel Access SQL and communications packages efficiently.

Resource Utilization

• Supports the development of new databases based on analysis of current databases and applications in order to meet user requirements; improve data collection and management; reduce duplication of effort; and ensure optimum use of automated systems.
• Responsible for coordination of implementation maintenance and training on any MCA related tool or system at the medical center.
• Using Structured Query Language (SQL) develops the databases and tests by ensuring verifying and correcting data. Provides training on systems software programs and databases. Researches and resolves problems determining if hardware software or user procedures are the cause and takes corrective action.
• Maintains and modifies the MCA program in order to reflect any changes in the hospital functions or in the Department of Veterans Affairs automated systems or policy.
• Audits input data i.e. source documents in order to validate the raw data.
• Analyzes cost and utilization trends to identify problem areas provide objective assessment and prioritize and recommend appropriate actions and alternatives.
• Prepares monthly and quarterly VISN cost summary reports which are submitted to executive leadership for review and decision support.
• Establishes and maintains liaison with VISN MCA Operations Manager Directors Chief of Staffs Associate Directors service line executives and other managers at all levels of the VA to support the use of MCA data for decision-making.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory qualification and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: To be determined at time of selection
Compressed/Flexible: May be Authorized
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst/PD91111A and PD91250A

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 08/06/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

• For a GS-11 position you must have served 52 weeks at the GS-09.
• For a GS-12 position you must have served 52 weeks at the GS-11.

The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.


For the GS-11: You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to:
  • Skill in applying a wide range of established practices theories and emerging information in health care delivery Informatics and applications
  • Knowledge of use of clinical software packages
  • Broad knowledge of VHA operations national databases (including the Vista architecture and file structure) analytical techniques and clinical applications development techniques; in order to be able to provide general Informatics consulting services and to develop and deliver segments of appropriate Informatics educational and training programs to VHA employees. OR
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. if related. OR
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education as follows: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table and may be computed by first determining the applicants total qualifying experience as a percentage of the experience required for the grade level; then determining the applicants education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-11.

For the GS-12: You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to:
  • Knowledge of established management principles theories administrative procedures and regulations to assure required actions are taken correctly and within time frames established.
  • Knowledge of major VA and VISN program goals and objectives and their interrelationship to other programs and functions in the health care system.
  • Knowledge of management principles and theories associated with organizational management and skill in the applications of analytical techniques and methods to conduct qualitative and quantitative analysis in measuring and evaluating efficiency economy effectiveness and quality of health care services to accomplish health care programs some of which are supplemented with contracted services.

Physical Requirements: The incumbents work is primarily sedentary but may involve some walking standing bending and carrying small items such as books and papers.

Preferred Experience:

• Experience working within a Managerial Cost Accounting (MCA) department with knowledge of MCA processes reporting and operations.
• Experience performing MCA service-level functions including labor mapping cost mapping data validation or other service-specific MCA responsibilities.
• VHA finance experience including accounting budgeting or financial management with an understanding of financial transactions and fiscal processes.
• Clinical operations experience in roles such as Administrative Officer (AO) Health Systems Specialist (HSS) Clinical Applications Coordinator (CAC) VERA Coordinator Group Practice Management (GPM) or equivalent with experience in areas such as clinical reporting scheduling utilization management coding clinical documentation or related operational functions

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Required Experience:

IC