Professional Relations Coordinator

Professional Relations Coordinator

Envision Dental Implant Center

Position Overview

Do you enjoy building relationships networking and spending your day out in the community instead of behind a desk

Envision Dental Implant Center is looking for an energetic relationship-driven Professional Relations Coordinator to be the face of our practice in the community. Youll build lasting partnerships with referring doctors and their teams run our study club and lecture programs support our social media presence and help connect patients with exceptional implant and full-arch care.

This role connects referring doctors our doctors and our practice team to strengthen referral relationships and grow complex implant and full-arch case volume. Local travel throughout your assigned territory is required approximately 75% of the time.

What Youll Do

Build Meaningful Referral Relationships

• Become a trusted resource for referring offices by building real relationships with doctors office managers hygienists and treatment coordinators
• Identify new and existing referral opportunities using reports geographic insights and practice partners
• Set quarterly relationship goals for each referring doctor
• Plan efficient daily routes and visit approximately 810 referring offices per day
• Listen to partner needs understand referral patterns and share updates on our doctors services and events
• Deliver value-based touchpoints: articles case ideas and clinical resources
• Schedule doctor lunches and relationship meetings; prepare briefing summaries before visits and carry out follow-up plans afterward
• Engage new dentists and associates and attend local dental and community events

Lead Team-to-Team Engagement

• Serve as the primary liaison between our practice and referring offices
• Keep referral kits and communication pathways current and educate referring teams on referral workflows and scheduling
• Lead Lunch & Learns and team education sessions
• Share case-of-the-month features and patient success stories
• Coordinate lunches appreciation events and social and CE gatherings for referring teams
• Route patient- and case-specific questions from referring offices to the appropriate clinical or treatment coordination team member

Run Study Clubs and Lecture Events

• Manage study clubs and market lectures from start to finish: scheduling invitations and follow-up to drive full attendance
• Handle venue provisioning onsite logistics registration and CE tracking
• Prepare agendas educational modules and resources
• Attend meetings as a resource for our doctors and members; send notes and implementation summaries
• Follow up with members on implementation homework and track study club cases and outcomes
• Help members expand into new implant case types and interdisciplinary collaboration
• Coordinate case conferences between referring doctors and our doctors
• Turn attendees into referring relationships and facilitate post-event case discussions

Support Social Media and Content

• Support the practices social media presence (e.g. Instagram LinkedIn Facebook) in line with Envision brand standards
• Maintain a monthly content calendar in coordination with our doctors
• Capture content from study clubs lectures office visits community events and the practice: photos short videos and team highlights
• Work with the clinical team to gather approved before/after case photos and patient stories
• Confirm signed patient consent and media releases are on file before any patient image or story is used; make sure content complies with HIPAA and state dental board advertising rules
• Draft captions and simple graphics for review and approval; schedule and publish approved posts
• Monitor comments and messages routing clinical or patient questions to the right team member
• Collect patient testimonials and monitor online reviews and reputation
• Promote study clubs lectures and events and repurpose content for referral newsletters and the website
• Coordinate with outside marketing vendors as needed

Track Success and Collaborate

• Document outreach and referral activity in our CRM and internal systems
• Monitor referral trends and case values by referring doctor
• Maintain referral relationship report cards
• Prepare monthly and quarterly growth reports including social media performance
• Manage activity budgets and measure ROI
• Participate in marketing strategy discussions and meet weekly with our doctors and practice leadership to plan
• Coordinate visit plans with doctors and practice managers to keep outreach productive

Key Performance Indicators

• Referral growth and retention by doctor
• New referring relationships established
• Office visit volume and quality of touchpoints
• Study club and lecture attendance and engagement
• Referred implant and full-arch case volume
• Online review volume and rating
• Social media engagement and content-driven inquiries

Who You Are

You genuinely enjoy meeting people and building long-term professional relationships. Youre organized self-motivated and adaptable and comfortable working independently while managing your own territory.

Youre a strong communicator who enjoys networking uses data to guide decisions and represents the practice with professionalism and enthusiasm. A working understanding of implant dentistry is a plus and you have an eye for content that tells a practices story well.

Experience we value:

• Healthcare dental or medical marketing; physician relations
• Outside sales business development or customer success
• Event planning or education management
• Social media management or content creation (healthcare preferred)
• Dental office experience or familiarity with implant workflows
• Hospitality leadership recruiting or practice management

Requirements: professional appearance valid drivers license and reliable vehicle flexibility with hours for evening study clubs and events and comfort with basic photo/video capture and tools like Canva and social scheduling platforms.

Why Join Envision Dental Implant Center

At Envision Dental Implant Center relationships are at the heart of everything we do. Youll work alongside nationally recognized clinicians and an exceptional team helping patients gain access to life-changing implant and full-arch care.

This isnt a desk job. Youll spend your days meeting people growing professional relationships running educational events partnering with doctors and telling our story and youll see a visible impact on the success of your territory. If you want a career where your work matters and no two days look the same wed love to hear from you.

What We Offer

• Comprehensive benefits including medical dental and vision
• Paid time off and company holidays
• Mileage reimbursement for business travel
• A collaborative supportive team culture
• The opportunity to work alongside nationally recognized clinicians in a growing practice
• Independence to manage your territory while making a meaningful impact in your community