Production Support Engineer

Production Support Engineer

100% Remote

W2 candidates - visa open

Minimum Experience: 5 Years

Required Skills:

• IBM DataPower: Advanced
• IBM Integration Bus: Advanced
• MOVEit Admin: Advanced
• SQL Query: Advanced
• Splunk: Advanced

Responsibilities:

We are looking for a Production Support (Operations) Engineer to maintain the business operation and provide application support for Medicaid this youll do real-time monitoring lead incident response efforts strengthen production reliability and champion automation across a highly integrated healthcare technology landscape. Youll collaborate with engineering vendors and business teams to keep systems healthy data flowing and controlled changes.

What Youll do:

Real-time system monitoring & proactive incident management Production deployment governance & operational readiness Troubleshooting of managed file transfers batch jobs webservice transactions Linux-based analysis scripting and automation initiatives Cross-functional communication with stakeholders vendors and internal teams SOP development root-cause reviews and continuous improvement.

What Sets You Apart:

Strong operations or production support background Advanced troubleshooting and RCA skills Experience with Splunk ServiceNow Linux SQL MFT tools IBM ESB (DataPower ACE MQ WSRR) IBM DataStage and IBM DB2 Clear communicator able to bridge technical and business teams

Required Skills:

IBMDATA POWERintegration busmoveitsqlsplunk