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Production Supervisor
Job Location:
Job Location:
Austin, TX - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
1 September 2026 (7 hours ago)
Posted:
Application Deadline:
29 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
Description
Position Summary
The Production Supervisor Document Scanning & AI Operations is responsible for overseeing high-volume document scanning and digital conversion processes within a secure production environment. This role manages teams of 1040 employees per shift ensuring operational efficiency quality assurance and adherence to production deadlines.
The position includes responsibility for emerging technology utilization including Artificial Intelligence (AI)-enabled document processing data capture and workflow automation tools supporting continuous improvement and innovation in scanning operations.
Essential Functions
Operations & Production Management
- Oversee daily document scanning and imaging operations using production-grade equipment (Kodak Fujitsu Canon).
- Ensure achievement of production goals turnaround times and service level agreements (SLAs).
- Adjust scanner settings (DPI contrast feed controls) to ensure output meets quality standards.
- Monitor workflow to ensure high-volume data processing accuracy and compliance.
- Perform or oversee equipment maintenance calibration and troubleshooting.
Artificial Intelligence (AI) & Digital Processing
- Support implementation and daily use of AI-driven document processing data extraction and automation tools.
- Monitor performance of AI-assisted workflows to ensure accuracy efficiency and compliance standards.
- Partner with leadership to identify opportunities for AI integration and process optimization.
- Ensure proper handling and validation of AI-generated outputs for quality control.
- Prior experience with document scanning and AI-enabled imaging technologies preferred (scanning experience a plus).
Supervisory & Leadership Responsibilities
- Lead supervise and develop teams of 1040 employees including temporary staff.
- Provide training coaching and performance feedback aligned with KPI-driven performance management.
- Address employee concerns and manage conflict resolution and employee relations issues professionally.
- Promote a culture of accountability teamwork and continuous improvement.
- Step into production roles as necessary to support operational needs.
Process Improvement & Quality Assurance
- Identify and implement process improvements workflow optimization and efficiency gains.
- Maintain strict adherence to quality control standards and data accuracy requirements.
- Track and analyze production metrics to drive performance improvements.
- Maintain accurate records for timekeeping productivity and reporting.
Administrative & General Responsibilities
- Support AIM Center Manager in achieving operational and financial objectives.
- Participate in monthly productivity and profitability reviews.
- Ensure compliance with company policies safety requirements and operational procedures.
- Maintain confidentiality and security standards in a restricted-access environment.
Qualifications
Education
- High school diploma or equivalent required
- Associates or Bachelors degree preferred
Experience
- Minimum 1 year of supervisory experience in production scanning or industrial environments
- Experience with high-volume document scanning printing or data processing operations preferred
- Exposure to AI automation tools or digital workflow technologies preferred
- Document scanning experience strongly preferred (scanning experience a plus)
- Experience managing teams of 20 employees preferred
Knowledge Skills & Abilities
- Strong operations and project management skills
- Demonstrated ability in team leadership coaching and development
- Experience with conflict resolution and employee relations
- Results-driven with experience managing KPIs and productivity metrics
- Knowledge of document imaging quality control and data accuracy compliance
- Proficiency in Microsoft Office Suite and Adobe Acrobat
- Ability to interpret technical instructions SOPs and operational guidelines
- Strong analytical problem-solving and decision-making skills
Core Competencies
- Operations & Project Management
- Artificial Intelligence (AI) Workflow Management
- Team Leadership & Employee Development
- Conflict Resolution & Employee Relations
- KPI-Driven Performance Management
- Process Improvement & Workflow Optimization
- High-Volume Data Processing
- Document Scanning Imaging & Quality Control
- Data Accuracy & Compliance
Physical Requirements
- Regularly required to stand walk sit talk and use hands
- Occasionally lift up to 35 pounds
- Requires vision abilities including depth perception and focus adjustment
Work Environment
- Secure production facility with restricted mobile phone access
- Moderate noise level
- Fast-paced deadline-driven production environment
Required Experience:
Manager
About Company
Enterprise AI data capture, digital printing, signage, graphics, and document management solutions that help organizations unlock and activate physical information.
