Production Supervisor (3rd Shift) CAR (Center Analysis & Repair)
Memphis, TN - USA
Job Summary
WORK HOURS: 3rd Shift M-SAT 12 Midnight - 7 AM
Server RMA Operations
General Purpose
Responsible for leading the daily operations of the Center Analysis & Repair (CAR) ensuring safety quality
productivity repair effectiveness failure analysis accuracy and customer satisfaction. The CAR Supervisor
manages teams performing server diagnostics debugging root cause analysis board-level repair and
component replacement.
Principal Accountabilities:
Lead Debug Failure Analysis and Repair Technicians.
Manage daily CAR operations and staffing.
Monitor and report Productivity FPY Repair Yield TAT Cycle Time Utilization Scrap and Customer Escapes.
Drive root cause analysis and corrective actions.
Support server motherboard and board-level repair activities.
Ensure compliance with ESD ISO Quality and Safety requirements.
Support NPI and new repair processes.
Partner with Engineering Quality and Manufacturing teams.
Lead employee coaching performance reviews and development plans.
JOB REQUIREMENTS:
Education:
Bachelors degree preferred/optional in Electrical Engineering Electronics Engineering Computer Engineering Industrial
Engineering Manufacturing Engineering or related technical discipline. Equivalent technical education and
relevant experience may be considered.
Required Experience:
Minimum 5 years in electronics manufacturing failure analysis debug repair test or technical operations.
Minimum 2 years of leadership or supervisory experience.
Technical Knowledge:
Advanced knowledge of electronics troubleshooting board-level repair root cause analysis server architecture
SMT manufacturing processes schematics PCB layouts diagnostics and repair methodologies.
Preferred Technical Experience:
Server repair and diagnostics; motherboard and level board repair; ASIC troubleshooting and replacement; CPU
and microprocessor diagnostics and replacement; BGA troubleshooting; use of oscilloscopes digital multimeters
power supplies and diagnostic equipment.
Leadership & Business Skills:
Strong people management coaching communication conflict resolution and employee development skills.
Advanced Excel preferred. Proficient in Excel PowerPoint Word and Outlook. Strong analytical and KPI reporting
capability.
Preferred Qualifications:
Lean Manufacturing experience; Six Sigma Green Belt preferred; IPC-A-610 knowledge; IPC-7711/7721
preferred; ERP/MES experience; Server RMA operation experience.
Direct Reports:
Debug Technicians Repair Technicians Failure Analysis Technicians and Production Specialists assigned to
CAR operations.
Key Performance Indicators:
First Pass Yield (FPY) Repair Yield Failure Analysis Accuracy Productivity Turnaround Time (TAT) Cycle Time
Customer Escapes Scrap Labor Efficiency Training Certification Compliance Employee Retention and Safety
Performance.
Preferred Candidate Profile:
Strong technical leader with hands-on experience in server repair board-level troubleshooting failure analysis
ASIC and microprocessor repair SMT processes KPI management and leadership in a high-volume electronics
manufacturing environment.
What youll receive for the great work you provide:
- Full range of medical dental and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Application Deadline:
Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.
Job Posting Start DateJob Posting End DateIs Sponsorship Available
YesFlex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).Required Experience:
Manager