Production Manager

• Bonus based on performance
• Company car
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

• Competitive salary: $50000$65000 based on experience
• Gas and mileage provided for use of your personal vehicle
• Laptop and/or tablet plus all tools needed to be successful
• Paid vacation and holidays
• Paid training and ongoing development
• Full-time schedule (MF occasional weekends)

• 2 years of experience in flooring installation and/or production management preferred
• Strong communication skills both by phone and in person
• Established industry contacts a plus
• Proficient in scheduling planning and workflow optimization
• Tech-savvy (Salesforce Excel Outlook or similar tools)
• Proactive problem-solver with strong planning skills and a can-do attitude
• Highly organized and detail-oriented
• Confident decision-making abilities
• Genuine passion for delivering an outstanding customer experience
• Ability to visit active job sites and warehouse areas including walking on uneven surfaces and occasional lifting
• Valid drivers license and proof of insurance

• Customer Relationship Management: Build and nurture lasting relationships to enhance customer satisfaction and retention.
• Project Communication: Keep customers and installers informed with clear timely updates on project timelines start dates and any immediate needs.
• Team Collaboration: Lead weekly meetings with sales staff to review new sales and ongoing projects.
• Installer Recruitment & Vetting: Proactively source and evaluate installer talent.
• Installer & Vendor Management: Oversee relationships with installers and vendors to ensure consistent quality and dependable partnerships.
• Conflict Resolution & Problem-Solving: Resolve conflicts negotiate effectively and troubleshoot challenges that arise during construction to keep projects on track with a solutions-first can-do approach.
• Warehouse & Inventory Management: Organize and oversee product storage for efficient orderly warehouse operations.
• On-Site Quality Control: Conduct regular job site visits to verify that work meets company standards and customer expectations.
• Product & Cost Management: Oversee product allocation and manage job costs efficiently.
• Documentation: Take before-and-after photos on every project to ensure accountability and quality.
• Customer Satisfaction: Strive for 5-star ratings on every project through exceptional service and strong relationships this is the heartbeat of the role.

Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.