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Product Owner

LanceSoft


Job Location:

Charlotte, NC - USA

Hourly Salary: USD 65 - 65
Posted: 22 October 2026 (Yesterday)
Application Deadline: 19 January 2027
Vacancies: 1 Vacancy

Job Summary

The Product Owner for Consumer Payments supports the strategy development and day to day delivery of digital payment experiences across the banks consumer payment ecosystem. This role partners closely with Product Managers Technology Operations and cross functional teams to ensure the successful execution of features and enhancements across products such as Zelle bill pay internal and external transfers ACH and domestic wires.

This is an ideal role for someone with payments experience or a strong interest in money movement who wants to deepen expertise while contributing to high impact customer facing capabilities.

The Work Itself:
  • Create prioritize and maintain the product backlog for consumer payment experiences including Zelle bill pay internal/external transfers ACH and wire payments.
  • Write user stories that clearly define functionality requirements payment rules exception flows and customer experience considerations.
  • Participate in sprint planning and reviews ensuring payment related features are well understood refined and ready for development.
  • Make day to day tactical decisions regarding payment features priorities trade offs and defect resolution to keep development moving efficiently.
  • Maintain product documentation including process flows business rules payment scenarios and release notes across all supported payment types.
  • Collaborate cross functionally with UX Development IT Fraud Compliance Servicing and Marketing to ensure payment enhancements meet business goals and customer expectations.
  • Communicate progress updates risks and changes to stakeholders across Product Operations Servicing and Technology.
  • Understand and measure product performance including payment success rates error/exception trends customer adoption and operational impacts.
  • Champion the Voice of the Customer advocating for intuitive safe and seamless digital payment experiences across all consumer payment rails.
  • Perform other Product Owner activities as required supporting the execution of the payments roadmap and contributing to continuous improvement across the portfolio.

Minimum Qualifications:
  • 3 years of experience
  • High School Diploma or GED equivalent
Preferred Qualifications:
  • 3 years of financial services experience preferred
  • Bachelors degree in Business Marketing Information Systems preferred
  • 3 years of experience in Product Ownership
  • Oral and written communication skills.
  • Self-motivated and ability to prioritize and multi-task.
  • Strong attention to detail and ability to manage multiple projects simultaneously.
  • Experience using Jira for backlog management and sprint execution and proficiency with Confluence for maintaining product documentation requirements and cross functional collaboration

About Company

LanceSoft is a global workforce solutions company connecting businesses with top talent across industries and geographies.

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