Product Operations Coordinator, MGM+ Network Operations

Are you passionate about media and entertainment Do you want to be part of a team that delivers world-class content experiences to millions of customers worldwide MGM is seeking a Production Operations Coordinator to join our Network Operations team.

MGM is a premium movie and series entertainment service wholly-owned and operated by Amazon offering content from the iconic MGM archive alongside sophisticated Original Productions. The MGM team manages three unique branded products: MGM US (top films and world-class Original Series) ScreenPix (a library service with classic MGM films and series) and MGM International (a streaming service available in over 30 countries).

In this role you will combine editorial and technical expertise to coordinate the procurement and delivery of programming content while supporting hardware and software content management solutions. You will participate across multiple stages of the content assembly linefrom establishing asset specifications to managing system-based content archival solutions to scoping technical solutions across the MGM business. You will also support Amazons Content Security protocols. This is a high-visibility role that requires collaboration with teams across the globe.

Key job responsibilities
Support Network Operations in all hardware and software development initiatives including future AI project development to drive peak workflow efficiency
Serve as the liaison with third-party vendors and Post Production teams to ensure compliance with evolving industry standards for video codecs audio configurations localization audio description graphics etc
Review modify and maintain MGM asset and delivery specifications to meet business and technical requirements
Coordinate the trafficking of program content and promotional materials via secure delivery platforms (Aspera Box) through the LGA16 restricted-access Secure Media Network
Manage archival assets utilizing the Iconik PAM Production Management System ensuring content is organized accessible and secure
Perform Quality Control (QC) management of assets within the Network Operations infrastructure identifying and escalating issues proactively
Provide guidance to cross-functional MGM teams (Creative Services Post Production PR) on hardware and software solutions for content processing that meet Security protocols
Experience in broadcast operations digital media operations or content supply chain management database or asset management systems film and television formats deliverables and ordering processes video file specifications for broadcast and VOD platforms
Managing and reporting on large volumes of data with high attention to detail Proficiency with Mac computers and productivity tools (Airtable Microsoft Word Excel or equivalent)
Experience with IBMS Fabric or similar media management platforms Adobe Creative Cloud Production Asset Management (PAM) systems such as Iconik
Familiarity with content security protocols and secure media workflows

A day in the life
You will assist multiple teams at MGM in meeting their business goals by providing hardware and software solutions to meet a very dynamic and ever changing video distribution product and service.

About the team
Network Operations consists of 12 members based in NYC and London. The team comes provides decades worth of industry experience in all phases of asset procurement processing and publication across all platforms and industry affiliates.

- Bachelors degree in Media Studies Communications Film/Television Production or related field
- 1 years of experience in broadcast operations digital media operations or content supply chain management
- Experience with database or asset management systems
- Knowledge of film and television formats deliverables and ordering processes
- Knowledge of video file specifications for broadcast and VOD platforms
- Experience managing and reporting on large volumes of data with high attention to detail
- Proficiency with Mac computers and productivity tools (Airtable Microsoft Word Excel or equivalent)

- Experience with IBMS Fabric or similar media management platforms
- Experience with Production Asset Management (PAM) systems such as Iconik
- Familiarity with content security protocols and secure media workflows
- Experience with Adobe Creative Cloud
- Experience working with international teams across multiple time zones
- Experience with AI/ML tools or automation initiatives in media workflows
- Demonstrated ability to identify process improvements and drive operational efficiency

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 66300.00 - 115600.00 USD annually