Product Manager, Workforce Staffing

Do you want a role with deep meaning and the ability to make a real impact Hiring top talent is not only critical to Amazons successit can literally change the world. It took a lot of great hires to deliver innovations like AWS Prime and Alexa which make life better for millions of customers around the world every day. As part of Workforce Staffing (P&A) youll have the opportunity to reinvent the hiring process and deliver unprecedented scale sophistication and accuracy for Amazons Talent Acquisition operations.


Key job responsibilities
Customer Understanding & Discovery - Conduct direct customer research (interviews surveys site visits Voice of Customer monitoring data analysis) to uncover unarticulated candidate and recruiter needs. Distinguish stated wants from actual needs generalize across personas and translate insights into business problem statements. Serve as the voice of candidates and the business throughout the development lifecycle.

Business Artifact Ownership & Requirements - Own business-facing artifacts (VOC documents BRDs PR/FAQs) that define the desired candidate and recruiter experience. Capture pain points workflow logic compliance/legal requirements and acceptance criteria. Translate privacy and regulatory obligations (GDPR CCPA LGPD country-specific labor laws) into clear requirements by partnering with legal Employee Relations and data privacy teams.

Product Strategy & Execution - Own features end-to-end across the product lifecyclefrom discovery through launch and post-launch monitoring. Translate strategy into roadmap priorities determine MVPs and make sound tradeoff decisions. Use prototypes research and data to validate directions quickly; develop tenets to navigate one-way vs. two-way door decisions.

Cross-Functional Leadership - Drive alignment and consensus across engineering design operations legal compliance marketing and third-party vendors. Influence without authority clear blockers and lead business reviews with senior leadership.

Data-Informed Decision Making - Define success metrics (output vs. outcome) analyze usage data and feedback and measure impact while guarding against vocal-minority bias.

Global Product Delivery - Support multi-country launches by conducting market-specific discovery identifying localization and compliance requirements and balancing global standardization with local needs across 10 countries.


About the team
Workforce Staffing (WFS) powers Amazons growth by connecting quality talent to valuable opportunities through innovative technology that delivers world-class candidate experiences. Every package delivered on time every customer served every shift staffedthe work that powers Amazon starts with WFS. WFS delivers the right talent at the right time in the right location at optimal cost with a seamless candidate experience.

The WFS Product and Analytics team is at the center of this mission. We own the product strategy and execution for Amazons Hire by Amazon (HBA) platform and Salesforce applicant tracking systemsa portfolio of distinct customer journeys that process millions of candidate applications annually across 10 countries. Our work directly impacts candidate conversion time-to-hire cost-per-hire and recruiter efficiency at enterprise scale.

We are in the midst of a transformational shiftmoving WFS from reactive hiring to predictive talent delivery through Unified Hiring Intelligence Global Scalability Quality of Hire and Hiring Automation & Simplification. This is a rare opportunity to shape the future of high-volume hiring at Amazon.

- 3 years of product management experience
- Experience managing technical products or online services
- Experience in product program or project management in leading cross-functional teams in delivery of major new products or services

- Experience in balancing conflicting priorities dealing with ambiguity
- Experience developing operational processes and technologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 104700.00 - 147000.00 USD annually
USA WA Seattle - 116300.00 - 160000.00 USD annually