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Product Manager I

Job Location:

Philadelphia, PA - USA

Hourly Salary: USD 75 - 83

Posted: 22 October 2026 (22 hours ago)

Application Deadline: 19 January 2027

Vacancies: 1 Vacancy

Product Manager eCommerce Store Operations
Location: Philadelphia PA
3 months
Pay Rate: $75.00/hr - $83.57/hr

JD

The Product Manager eCommerce role will lead the product strategy and roadmap execution within the US for our Store Admin and Operations team.
This role will be critical in creating tools and features that streamline operational efficiency and unlock growth opportunities across our multi-tenant eCommerce ecosystem.
The ideal candidate will bring a deep understanding of the Shopify platform an extensive history of driving results and managing the end-to-end product lifecycle.
This role will partner closely with technical product managers engineering UX and business stakeholders to identify problems define solutions and manage product delivery from concept to launch.

Strategy

Help to shape the product strategy that supports the goals and vision of the eCommerce Store Operations team with a focus on delivering efficiencies for store and product setup and management including:
Streamlining product information taxonomy and setup through Product Inventory Management system.
Scalable workflows and processes on our store operations including store and product setup theming and ongoing operations management.
Ongoing solutions to manage store themes at scale.
Optimize fulfillment speed and accuracy to drive improvement across the fan experience.
Evaluate emerging trends in headless commerce Shopify APIs and app integrations to identify innovation opportunities.

Cross Functional Collaboration

Work with Business Analysts UX Research/Design Technical Product Managers Regional Product Managers and 3rd Party Vendors to translate the product vision and business requirements into actionable steps.
Partner with developers on projects including but not limited to: custom app development Shopify theme enhancements and integrations.
Requirements Gathering
Gather and document business requirements from internal stakeholders data and customer or user feedback to develop thorough product requirements documents.
Translate business and customer problems into clearly defined requirements.
Prioritize features and functionality that will be most impactful to the business goals.

Project Management

Drive executional excellence through the end-to-end delivery of e-commerce projects with close collaboration with technical product managers to ensure that efforts are completed on time within scope and with measurable impact.
Stakeholder Management
Serve as the primary point of contact for business stakeholders to ensure their needs are understood met and exceeded.
Effectively communicate product vision status tradeoffs and delivery plans clearly across technical and non-technical teams.
Manage alignment across departments when limitations or technical constraints impact business expectations.
Roadmap Planning and Management
Own the product roadmap for the eCommerce Store Admin and Operations team.
Maintain a groomed and prioritized backlog.
Ensure the roadmap is prioritized by business need and impact.

Data Analysis

Analyze key performance indicators and understand end-user processes and workflows to identify opportunities for growth and optimization for the eCommerce Store Admin and Operations team.
User Acceptance Testing
Lead UAT efforts with business stakeholders ensuring the delivery of projects are successful and are aligned to business requirements.
Write and manage test scenarios.
Monitor feedback to ensure zero-defect releases.
Documentation Writing
Produce and maintain comprehensive user documentation in collaboration with technical and business stakeholders.
Create and share enablement content for cross-functional business teamssuch as playbooks how-to guides or troubleshooting steps.

Key Qualifications:

The ideal candidate has 3-5 years working in product management with a deep understanding of eCommerce platforms and tools.
Deep Shopify Plus ecommerce platform background including installing and customizing new Shopify themes apps and API integrations checkout extensibility and third-party apps.
Strong analytical skills and data-driven mindset.
Ability to manage multiple priorities & stakeholders in a dynamic environment.
Demonstrated ability to lead and deliver complex projects from conception to completion with measurable outcomes.
Experience managing agile development cycles and working with both technical and non-technical stakeholders.
Ability to collaborate with eCommerce data and operations stakeholders to understand and influence product strategy and roadmaps aggregate and conceive ideas for enhancing product performance and achieving product success/KPIs.
Strong problem-solving communication and prioritization skills.
Proficiency with tools like JIRA Confluence Google Analytics and Shopify Admin.
Experience in the music and / or entertainment industries.