Product Manager – C&IB Business Technology Servicing
Pittsburgh, PA - USA
Job Summary
Responsible for the overall strategy planning and execution of product ensuring it meets user needs and aligns with business goals.
Developing a detailed roadmap prioritizing features and managing timelines for product development.
This position serves as the primary liaison between technology business risk compliance and third-party vendors ensuring seamless communication and alignment on project objectives.
Requires deep knowledge of the Software Development Life Cycle and Agile Methodology.
Demonstrates adaptability by embracing emerging technologies including AI to drive innovation and improve outcomes.This position may be eligible for remote work in select geographic locations subject to approval by PNC. If approved work must be conducted from a quiet secure and confidential home-based workspace. Occasional in-office participation may be required based on business needs.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
- Drives the business and financial results for a product or experience. utilizing traditional and emerging capabilities in technology operations and data analytics to offer customers a differentiated product experience. through the leadership of a team managing new and existing products.
- Uses knowledge of emerging technologies to deliver a product to customers through all applicable channels. Presents initiatives to gain management buy-in. Manages progress to ensure initiatives are completed on time and within budget and meet strategic goals.
- Influences product and customer experience trends by monitoring competitors or peer organizations to stay abreast of emerging product and technology trends in the industry. Leads a team responsible for translating innovative concepts or designs into new or improved products product lines or experiences. Recognizes anticipates and resolves operational and process problems that arise. Presents initiatives to gain management buy-in.
- Evaluates potential product development or experience projects for feasibility and value and ensures successful outcomes from key stakeholders including sales marketing digital channel delivery and other internal service partners. Participates in client-facing and external stakeholder activities throughout the product lifecycle. Adheres to company-defined risk appetite as part of the first line of defense. Evaluates product for risk management compliance and audit requirements.
- Manages motivates and develops the performance of the Product Development Management team and key contributors including managing the performance evaluation process. Identifies talent gaps in team and staffs appropriately
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC you will be expected to:
- Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
- Live the Values - Role models our values with transparency and courage.
- Enable Change - Takes action to drive change and innovation that will transform our business.
- Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.
To learn more about these and other programs including benefits for full time and part-time employees visit .
If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.
Required Experience:
IC