Product Director

Were hiring at Pitney Bowes where top talent builds meaningful careers and lasting impact. We Move fast Deliver excellence and Win togetherthats The Pitney Bowes way. Here how we work matters just as much as what we achieve.

Were looking for people who:

• Act with urgency accountability and purpose

• Deliver high quality work with consistency and pride

• Collaborate effectively and elevate those around them

• Focus on outcomes that drive impact and growth

Job Description:

Pitney Bowes is a global shipping and mailing company serving more than 90% of the Fortune 500. Across small business retail enterprise and government clients rely on Pitney Bowes to remove the complexity of sending mail and parcels. Technology has evolved but our commitment to delivering quality product solutions has not.

A dynamic Product Director for our eCommerce SaaS platform who owns the roadmap for a portfolio of shipping products. You set direction define strategy expand platform capabilities assess strategic partnerships manage complex programs and drive initiatives that achieve shared goals and revenue targets. You play a pivotal role in enhancing offerings and accelerating growth through disciplined execution and crossfunctional collaboration.

• Define and develop customerdriven products by working backward from customer needs to deliver outstanding features and experiences that delight users.

• Drive crossfunctional collaboration with product engineering sales marketing legal and other internal teams to align priorities and roadmap direction.

• Lead execution across engineering design partnerships sales and customer success to deliver roadmap commitments on time.

• Measure and improve performance across revenue growth activation adoption PSAT and churn reduction.

• Build and lead a highperforming team through mentorship guidance and professional development.

• Manage risk by proactively identifying potential issues in strategic partnerships client relationships and product development.

• Adapt with agility to market shifts and adjust strategies to maximize outcomes.

• Education: Bachelors degree or equivalent practical experience.

• Experience: 10 years in product development account/partnership management or business development within ecommerce platforms fulfillment software or SaaS.

• Skills & Knowledge:

  • Customercentric product leadership with experience driving successful products and exceptional customer outcomes through strong stakeholder engagement.

  • A mindset that puts the customer at the center of every product decision.

  • Complex problemsolving with creativity that delivers enduser value and generates market demand.

  • Proven ability to hire lead and retain highperforming partnermanagement teams; comfortable working with Clevel stakeholders.

  • Extensive experience collaborating across account management product management program management and business development.

  • Technical orientation with a strong understanding of SaaS and APIs.

  • Analytical rigor including datadriven decisionmaking ROI modeling usage analytics and customer metrics.

  • Strong relationshipbuilding skills.

  • Entrepreneurial spirit with a strong ownership mindset.

Our Sending Technology Solutions business provides innovative mailing and shipping solutions that help organizations simplify sending operations and deliver greater value to their customers. We offer a full range of shipping and inbound package management software and hardware client communication management software mailing equipment and the services and supplies that enable clients to efficiently create mail and evidence postage.

The wage range for this position is $180000-$200000 per year with the actual pay dependent on your skills experience and location as they relate to the job requirements. This role is eligible for an annual performance bonus.

Sponsorship:

Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B).

We will:

Provide the opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race color sex religion national origin age disability (mental or physical) veteran status sexual orientation gender identity or any other consideration made unlawful by applicable federal state or local laws.

All qualified applicants including Veterans and Individuals with Disabilities are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.