Product Development Applications Engineer

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists engineers data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

Job Duties / Expectations

• Primary job duties are
  • Customer Engagement and Support
    • Act as a main technical contact for field and customers on ECI applications.
    • Work closely with field and customers to understand process challenges and provide optimized metrology solutions.
    • Support tool NPI installation qualification and production ramp at customer sites.
    • Deliver timely troubleshooting and resolution for application-related issues.
    • Develop collateral material used to support field resolution of metrology issues
    • Develop and deliver training programs
  • Process and Technology Support
    • Support advanced semiconductor applications in plating and WET cleans.
    • Assist in developing new use cases and expanding ECI capability in emerging areas.
    • Work with R&D and Engineering team on new product definition risk assessment package design modeling and simulation to drive improvement
    • Provide feedback on application gaps customer needs and competitive insights.
    • Collaborate with field service engineers to ensure tool performance and uptime.
    • Align with global application teams to leverage best practices.
    • Oversee assigned project schedules with internal and external team ensure on-time delivery
• Secondary duties are
  • Application Development and Demo
    • Perform typical and atypical lab and demo tests to understand customer concerns and determine possible root causes of process issues
    • Ensure measurement accuracy repeatability and correlation to customer reference methods.
    • Support both inline process control and offline characterization use cases.
    • Communicate customer level reports identifying process issue test procedure and results and next steps
• Expected travel is 30% both domestically and internationally for
  • Escalation (troubleshooting) support
  • Customer meetings

Qualifications

• Soft Skills
  • Self-motivated with ability to multi-task and learn quickly.
  • Strong communication skills both verbal and technical writing
  • Ability to work alone and/or with limited supervision.

• Technical Skills
  • Must
    • Good working knowledge of testing techniques such as spectroscopy titration and HPLC.
    • Understands engineering principles and techniques related to area project activities.
    • Proficiency with personal computers and industry-standard software applications (Microsoft Outlook Word Excel PowerPoint Project etc.).
    • Excellent analytical and problem-solving skills
  • Plus
    • Good working knowledge of electrochemical analysis (Cyclical voltammetry cyclical voltametric stripping)
    • Experience in semiconductor industry
    • Proficiency in Mandarin Korean or Japanese

Minimum Qualifications

Doctorate (Academic) Degree and 0 years related work experience; Masters Level Degree and related work experience of 3 years; Bachelors Level Degree and related work experience of 5 years

Base Pay Range: $108000.00 - $183600.00 Annually

Primary Location: USA-NJ-Totowa-KLA

KLAs total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical dental vision life and other voluntary benefits 401(K) including company matching employee stock purchase program (ESPP) student debt assistance tuition reimbursement program development and career growth opportunities and programs financial planning benefits wellness benefits including an employee assistance program (EAP) paid time off and paid company holidays and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role level and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors including state minimum pay wage rates location job-related skills experience and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us at or at 1- to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.