Product Designer, Identity

About the Team

OpenAIs mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Identity team builds the foundational systems that enable people organizations devices and agents to securely access OpenAI products.

The team works across consumer and enterprise experiences including account structures sign-in authentication recovery privacy permissions administration and agent identity. As AI systems become increasingly capable of acting on behalf of people and organizations we are defining new models for authorization and trust across human-to-agent and agent-to-agent interactions.

About the Role

In this role youll lead design for foundational identity experiences across OpenAIs products. Youll make permissions access risk and administration feel clear safe and genuinely usablewhether someone is securing a personal account administering access across an enterprise signing in to another product with ChatGPT or authorizing an agent to perform sensitive work.

Your work will span established identity challenges and emerging interaction models without established design conventions. Youll help define how users understand what an agent can access who or what it is acting on behalf of and when confirmation or stronger authentication should appear. Working closely with product engineering security privacy and design youll translate complex policies and technical systems into coherent trustworthy experiences.

This role is based in our San Francisco HQ. We offer relocation assistance to new employees.

In this role you will:

• Lead the design direction for identity account security permissions and administrative experiences across OpenAIs consumer and enterprise products.

• Design and ship high-quality experiences spanning sign-in authentication account recovery device accounts privacy access controls governance and remediation.

• Define mental models and interaction patterns for human-to-agent and agent-to-agent identity authorization and trust.

• Help users understand what people systems and agents can access or do on their behalf.

• Design security checks and confirmation flows that protect sensitive actions while minimizing unnecessary friction.

• Partner closely with product management engineering security privacy and design peers to shape strategy roadmap and execution.

• Navigate complex roles policies dependencies and product states to create systems that remain coherent as they scale.

• Contribute to and evolve the design systems and patterns used across OpenAIs identity experiences.

You might thrive in this role if you:

• Are a systems-oriented product thinker who can reason across complex states dependencies policies and user types.

• Have designed role-based access or permissions for organizations with multiple teams resources or levels of administration.

• Understand how to balance security usability and business needs in high-stakes workflows.

• Have strong UX/UI and interaction design skills with a high bar for contemporary craft clarity and quality.

• Can turn complicated technical capabilities and policies into mental models that users can understand and trust.

• Are comfortable shaping direction when both the underlying technology and established user expectations are evolving.

• Have experience with enterprise platform desktop infrastructure or similarly complex product environments.

• Are excited to establish new conventions for identity and access in a world where AI agents increasingly act on behalf of people and organizations.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

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We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made via this link.

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At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Required Experience:

IC