Product Design Lead, Growth Codex

About the Team

OpenAIs mission is to ensure that artificial general intelligence benefits all of humanity. Our product teams work across research engineering product data and design to bring OpenAIs technology to people and businesses around the world.

Design plays a critical role in making powerful AI intuitive useful and trustworthy. We hold a high bar for quality and build experiences that earn users confidence while moving quickly and learning from real-world feedback. We favor early validation and continuous refinement over waiting until every detail is perfect.

About the Role

Were looking for a Product Design Leader to shape how startups small businesses and growing teams discover adopt and unlock lasting value from Codex and ChatGPT. Youll lead design across the B2B growth journey creating experiences that turn the potential of AI into meaningful everyday impact for this user base.

This role is a mix of team leadership and hands-on design execution. Youll lead and develop a small team of designers contribute directly to high-impact projects and help set the standard for impactful simple user-centric experiences. You balance exceptional craft with momentum creating a culture where the team launches learns and improves quickly. You already use tools such as Codex to extend what you can build. As a leader you help designers strengthen their judgment confidence and influence through clear and actionable feedback. Youre also a highly effective cross-functional partner who brings people together navigates ambiguity and builds alignment through clear communication and collaborative problem-solving.

Codex is on an extraordinary trajectory and this role offers a rare opportunity to work across both sides of the product: the consumer experiences through which people first discover and adopt our technology and the business experiences that help teams use it together. Youll bring a high bar for craft strong product judgment and comfort using data to guide decisions without losing sight of the human experience.

This role is based in our San Francisco HQ. We offer relocation assistance to new employees.

In this role you will:

• Lead design for growth experiences across Codex and ChatGPT for our Business users.

• Manage mentor and develop a small team (25) of product designers creating a culture of craft ownership candid feedback and high performance.

• Operate as a hands-on design leader taking on select projects and contributing directly at important moments.

• Set a high bar for product quality across interaction design visual craft systems thinking content and end-to-end experience.

• Partner closely with product engineering data science research and go-to-market teams to shape strategy and execution.

• Design and improve experiences across discovery onboarding activation engagement collaboration conversion and retention.

• Use quantitative data experimentation research and qualitative insights to identify opportunities and evaluate outcomes.

• Translate complex and rapidly evolving AI capabilities into clear approachable experiences for people with a wide range of technical expertise.

• Move fluidly between long-term product vision and fast iterative execution.

• Help define what AI-native growth experiences should look feel and behave like.

You might thrive in this role if you:

• Have a portfolio demonstrating exceptional product thinking interaction design and visual craft across complex shipped products.

• Are a player-coach who enjoys developing other designers while remaining close to the details of the work.

• Have managed product designers or are a senior design leader who has meaningfully mentored others led complex initiatives and raised the quality of a broader team.

• Can coach designers to move quickly while maintaining a high bar for clarity coherence and craft.

• Are fluent in using AI as part of how you explore prototype communicate and create.

• Are comfortable working with data and experiments and can balance quantitative signals with research judgment and design intuition.

• Possess strong product judgment and can connect user needs business goals and technical possibilities.

• Can turn ambiguous fast-moving problems into a clear vision and actionable direction.

• Communicate clearly and can align teams around a compelling product narrative.

• Are excited to rethink established patterns and invent interactions that feel native to AI.

• Thrive in highly collaborative environments and enjoy partnering closely with engineering product research and data teams.

• Care deeply about building products that are useful trustworthy and worthy of users time.

Direct experience in growth design developer products or people management is welcome but not required. Were open to experienced design managers as well as exceptional senior individual contributors who have demonstrated strong mentorship leadership and team-level impact.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Required Experience:

Senior IC