Procurement Digital Transformation Lead | Hybrid NY
New York City, NY - USA
Job Summary
Duties & Responsibilities
Digital Procurement Strategy & Roadmap
Develop and maintain the enterprise Digital Procurement Roadmap aligned with Procurement strategy operating-model priorities and business objectives.
Translate procurement capability requirements into prioritized technology automation analytics and digital enablement initiatives across the Source-to-Pay lifecycle.
Develop business cases implementation roadmaps and value propositions supporting procurement technology investments and capability enhancements.
Evaluate emerging procurement technologies AI capabilities and digital solutions to improve scalability decision-making compliance and stakeholder experience.
Monitor delivery against roadmap milestones expected benefits adoption targets and procurement maturity objectives.
Procurement Technology & Platform Enablement
Serve as the functional lead for procurement technology capabilities including Source-to-Pay sourcing contract lifecycle management supplier and vendor management analytics intake and workflow automation solutions.
Partner with Information Technology Enterprise Architecture Information Security and technology vendors to define functional requirements and support system design configuration testing deployment and enhancement activities.
Ensure procurement technology solutions support enterprise governance data standards user experience process consistency and operational scalability.
Partner with Procurement Intelligence to enable procurement dashboards supplier and vendor scorecards performance reporting and actionable digital insights.
Support digital tooling and reporting capabilities required for Vendor Management governance including scorecards QBR reporting action tracking and risk/performance visibility.
Process Automation AI & Digital Workforce
Lead end-to-end process digitization and automation initiatives across Procurement in partnership with the Procurement Operations Hub and COE.
Identify repetitive rules-based and high-volume activities suitable for workflow automation intelligent automation AI-enabled solutions or digital workforce execution.
Design and implement AI-enabled procurement capabilities that improve productivity quality cycle time decision support and stakeholder experience.
Partner with the Procurement Operations Hub to transition repeatable Source-to-Pay activities toward automated execution while maintaining appropriate controls service quality and exception management.
Establish governance controls monitoring and human oversight requirements for AI-enabled procurement processes and digital workforce capabilities.
Transformation Delivery & Change Enablement
Lead procurement transformation initiatives from business case and requirements definition through implementation adoption stabilization and benefits realization.
Develop project plans implementation roadmaps resource requirements risk assessments and executive communications for digital procurement initiatives.
Coordinate cross-functional teams across Procurement Information Technology Finance Legal Compliance Information Security and business stakeholders.
Develop training communications user guidance and change-management activities that drive adoption of new technologies automated workflows and standardized digital processes.
Promote a culture of innovation digital fluency continuous learning and responsible AI adoption across the Procurement organization.
Business Partnership Governance & Performance
Serve as the primary digital procurement partner to Category Management Vendor Management Procurement Operations Hub Procurement Intelligence and other COE capabilities.
Ensure digital procurement initiatives comply with enterprise security privacy risk regulatory technology and procurement governance requirements.
Develop and monitor KPIs measuring technology adoption automation effectiveness cycle-time improvement process standardization user experience and benefits realization.
Provide procurement leadership with transparent reporting on transformation progress digital maturity risks dependencies adoption and realized value.
Identify continuous improvement opportunities through process performance data stakeholder feedback benchmarking and emerging digital procurement practices.
Minimum Qualifications
Bachelors degree in Business Administration Information Systems Supply Chain Management Information Technology Engineering or equivalent experience as listed below.
Minimum 5-7 years of experience in procurement transformation digital transformation procurement technology business transformation process improvement or related disciplines.
Demonstrated experience implementing or enhancing procurement or enterprise technology platforms and leading cross-functional transformation initiatives.
Strong understanding of Source-to-Pay processes workflow automation procurement operating models process design and digital enablement.
Experience translating business requirements into technology automation or process solutions and driving organizational adoption.
Excellent project management analytical communication change management and stakeholder engagement skills.
Must be able to adhere to a hybrid work schedule which consists of reporting to our 100 Church Street NYC office every Tuesday Wednesday & Thursday.
Preferred Qualifications
Masters degree (MBA Information Systems or related discipline).
PMP Lean Six Sigma Prosci Change Management CPSM CIPS or equivalent professional certification.
Experience with enterprise procurement and workflow platforms such as Workday Coupa SAP Ariba Icertis ServiceNow Microsoft Power Platform or similar technologies.
Experience implementing AI-enabled procurement intelligent automation robotic process automation (RPA) digital workflow or analytics solutions.
Healthcare payer managed care or other highly regulated industry experience.
Experience supporting supplier or vendor management technology scorecard automation digital governance or performance reporting capabilities.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race color creed religion sex national origin sexual orientation pregnancy age disability genetic information domestic violence victim status gender and/or gender identity or expression military status veteran status citizenship or immigration status height and weight familial status marital status or unemployment status as well as any other legally protected basis. HF Management Services LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.
If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment please contact us by sending an email to or your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services LLC.
All hiring and recruitment at Healthfirst is transacted with a valid @ email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @ or not one of our recruitment partners please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.
Hiring Range*:
Greater New York City Area (NY NJ CT residents): $83100 - $120360
All Other Locations (within approved locations): $73400 - $109225
As a candidate for this position your salary and related elements of compensation will be contingent upon your work experience education licenses and certifications and any other factors Healthfirst deems pertinent to the hiring decision.
In addition to your salary Healthfirst offers employees a full range of benefits such as medical dental and vision coverage incentive and recognition programs life insurance and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
*The hiring range is defined as the lowest and highest salaries that Healthfirst in good faith would pay to a new hire or for a job promotion or transfer into this role.
About Company
Discover Healthfirst health plans, community-focused care, and coverage options designed to help New Yorkers stay healthy and connected.