Procore Project Administrator Charlotte, NC

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Position Summary

The Procore Project Administrator is an enterprise-level senior individual-contributor role. You will manage the daily administration configuration and governance of Pikes Procore platform across the fixed-price project portfolio.

This role partners with the PMO Operations and IT to ensure every fixed-price project is set up correctly consistently governed and supported from pre-construction through closeout. This is a hands-on process-driven role for someone who has administered Procore before and understands construction project management. This job is on-site in Charlotte NC reporting to the Director of PMO.

Essential Functions:

Platform Administration & Configuration:

Responsible for Procore company and project-level configuration standards and templates across all Pike entities

Manage users permission templates and the required project roles following established access standards; provision and deprovision access and keep role assignments accurate

Review and approve requests for elevated Procore permissions

Maintain separation of responsibilities between Project Managers Project Administrators and other administrative roles

Configure and maintain tools custom fields and workflows (including change-order and cost-change approvals) that support automated Oracle integration

Perform periodic security and role clean-up to remove permission drift and enforce least-privilege access

Troubleshoot complex Procore configuration permissions workflow and data issues

Determine whether issues originate from project configuration user permissions workflow logic integration behavior or system functionality

Document root cause and implement or coordinate corrective action

Escalate platform defects to Procore or IT when appropriate

Project Setup & Governance:

Create projects including child and intercompany projects where scenarios are not inherited from the Bid Board

Assign the required project roles at setup so PMs start from a correct standardized baseline

Edit lock and unlock budgets safeguarding the original/baseline budget while PMs continue to load and manage working budgets

Delete Prime Contracts when required

Configure change-order and cost-change workflows per project and hand PMs a ready-to-run setup

Change Management Training and Adoption:

Support onboarding training office hours and hypercare for PMs and Operations

Reinforce SOPs and standard operating practices; translate enhancement releases into clear adoption-ready guidance

Escalate issues for Procore configuration questions and troubleshooting

Reporting and Continuous Improvement:

Monitor and escalate Procore exception reporting

Maintain the accuracy of data that feeds portfolio and executive reporting

Identify process and configuration improvements and contribute to enhancement governance and release readiness