Process Improvement Specialist

Fisher Industries is a vertically integrated family of businesses that provides heavy civil construction and aggregate products across the United States. With over 70 years of experience the company specializes in highways bridges aggregates and large-scale infrastructure projects supported by in-house capabilities in drilling blasting crushing asphalt and concrete production. Fisher is committed to delivering innovative cost-effective solutions with an emphasis on safety and quality. As a proven industry leader Fisher Industries continues to grow while maintaining the integrity and values of a family-owned company. For additional information about our company visit our website at

POSITION SCOPE

Fisher Industries is seeking a Process Improvement Specialist to join our Business Transformation team. This position supports operational excellence initiatives across our construction manufacturing and materials operations by analyzing business processes identifying opportunities for improvement and assisting with the implementation of technology solutions that increase efficiency standardization and data accuracy.

The Process Improvement Specialist will work closely with field and office personnel to support process optimization change management initiatives user training and technology adoption efforts. The ideal candidate is analytical collaborative and motivated to drive continuous improvement across the organization.

PRIMARY DUTIES

• Analyze and document current business processes across estimating project operations production tracking job costing and administrative functions.
• Identify process inefficiencies bottlenecks and opportunities for operational improvement.
• Develop and recommend standardized workflows that improve efficiency consistency and data quality.
• Facilitate stakeholder meetings process reviews and workshops to gather requirements and build consensus around proposed improvements.
• Support the implementation adoption and optimization of business systems including ECMS HCSS HeavyBid HeavyJob and other operational software platforms.
• Collaborate with Operations Finance Information Technology and Business Transformation teams to support process and technology initiatives.
• Create and maintain process maps standard operating procedures (SOPs) work instructions and other operational documentation.
• Develop and deliver end-user training programs reference materials and system adoption resources.
• Monitor adoption metrics collect user feedback and identify opportunities to enhance user engagement and system utilization.
• Assist with data governance initiatives that improve reporting accuracy data consistency and business intelligence capabilities.
• Support continuous improvement projects focused on operational scalability efficiency and digital transformation.
• Serve as a resource for business process best practices and supported technology platforms.
• Travel periodically to project sites and operating locations to support process assessments training and implementation activities.
• Perform other duties as assigned.

REQUIREMENTS

• Bachelors degree in Business Administration Construction Management Operations Management Information Systems Industrial Engineering or a related field; or an equivalent combination of education and experience.
• Must be 18yrs of age or older.
• Must have Acceptable or Clean Motor Vehicle record.
• Experience analyzing business processes and identifying opportunities for operational improvement.
• Strong analytical problem-solving and organizational skills.
• Excellent verbal and written communication skills.
• Ability to effectively communicate and collaborate with employees at all levels of the organization.
• Experience facilitating meetings gathering business requirements and documenting workflows.
• Proficient with Microsoft Office applications including Excel Word and PowerPoint.
• Ability to travel as needed.

PREFERRED QUALIFICATIONS

• Experience in heavy civil construction construction materials manufacturing logistics or related industries.
• Experience with process improvement business transformation continuous improvement or change management initiatives.
• Familiarity with ERP systems estimating software job costing systems project management platforms or field operations software.
• Working knowledge of ECMS HCSS HeavyBid HeavyJob Vista Viewpoint Power BI or similar business applications.
• Experience developing training materials and delivering end-user training.
• Experience with process mapping workflow design business architecture and organizational visualization collaborative whiteboarding project planning and road mapping and cloud architecture diagramming

Fisher Industries is an Equal Opportunity Employer.

We are a drug-free work environment requiring pre-employment and random drug testing.

If you require an accommodation with applying please email or call the HR Department at to request accommodations. This email is only to request accommodation for the application process and is not an email to inquire about the status of your application.

Required Experience:

IC