Process Improvement Engineer – Manufacturing Facilities

Introduction to the Job

ASML is seeking a Process Improvement Engineer to join the Engineering & Competence team within Corporate Real Estate (CRE). In this role you will act as the operational bridge between Engineering & Competence Hard Services and Integrated Facility Management (IFM) suppliers.

You will coordinate technical incident escalations drive process improvements and help translate engineering expertise and lessons learned into standardized processes work instructions and sustainable operational practices. Your work will directly contribute to asset reliability supplier performance operational excellence and business continuity across the Wilton site.

Role and Responsibilities

Your responsibilities include:

• Serve as the primary point of contact for engineering-related incident escalations from operations user groups and suppliers.
• Ensure incidents are properly assessed prioritized and routed to the appropriate Subject Matter Experts (SMEs) and System Owners.
• Track and coordinate technical escalations through resolution ensuring clear ownership follow-up actions and closure.
• Analyze recurring incidents and operational issues to identify root causes and implement corrective and preventive actions.
• Drive continuous improvement initiatives that improve reliability reduce repeat incidents and strengthen operational processes.
• Develop and standardize escalation workflows handoff procedures process documentation and lessons learned practices.
• Translate technical expertise and engineering requirements into practical work instructions operational standards and supplier guidance.
• Facilitate collaboration between Engineering & Competence Hard Services and IFM suppliers to ensure consistent execution and alignment.
• Support supplier onboarding performance improvement and adherence to technical standards and escalation processes.
• Maintain documentation including process maps escalation matrices troubleshooting guides and improvement registers.
• Monitor operational performance trends and use data to identify opportunities for process improvements and increased operational maturity.
• Communicate effectively with stakeholders and provide visibility into incident status risks corrective actions and improvement initiatives.

Education and Experience

• Bachelors degree in Process Engineering Mechanical Engineering Industrial Engineering Facilities Engineering or a related technical field.
• 10 years experience in facilities utilities manufacturing support semiconductor or critical infrastructure environments.
• Experience in process improvement facilities engineering maintenance engineering technical operations or incident management.
• Experience working in complex operational environments supporting critical assets utilities manufacturing systems or building infrastructure.
• Experience conducting root cause analysis and implementing corrective and preventive actions.
• Experience developing operational procedures work instructions and process documentation.
• Experience working with outsourced service providers IFM suppliers or technical contractors preferred.
• Experience in semiconductor high-tech manufacturing cleanroom critical facilities or regulated environments is a plus.

Skills

• Strong analytical and problem-solving skills.
• Experience with continuous improvement and process optimization methodologies.
• Knowledge of incident management escalation processes and root cause analysis techniques.
• Understanding of facilities operations maintenance processes utilities and asset management principles.
• Strong stakeholder management and influencing skills.
• Excellent communication skills with the ability to work effectively with technical and non-technical stakeholders.
• Ability to translate complex technical concepts into practical operational solutions.
• Strong organizational skills with attention to detail and follow-through.
• Ability to drive accountability standardization and sustainable improvements.
• Continuous improvement mindset with the ability to identify opportunities and implement lasting solutions.

Other Information

This role is not a dedicated Subject Matter Expert (SME) position and is not a traditional facilities operations role. Instead it focuses on improving the effectiveness of Engineering & Competence by ensuring technical knowledge operational feedback and incident learnings are translated into structured processes and sustainable improvements.

The successful candidate will play a key role in strengthening collaboration between Engineering & Competence Hard Services and IFM suppliers while helping improve asset reliability supplier performance operational maturity and business continuity across the CRE organization.

There is potential for exposure to strong magnetic fields high voltage and currents.

This position requires access to controlled technology as defined in the United States Export Administration Regulations (15 C.F.R. 730 et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules facilities or conditions which enable an individual with a disability to apply for a job perform the essential functions of a job and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application participate in an interview or otherwise participate in the employee pre-selection process please send an email to to initiate the companys reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASMLs process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.