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Process Consultant – Life Insurance Transformation & AI
Job Location:
Job Location:
Cincinnati, OH - USA
Hourly Salary:
USD 53 - 53
Hourly Salary:
Posted:
24 October 2026 (9 hours ago)
Posted:
Application Deadline:
21 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Our Client an IT Services and Consultant company is looking for a Process Consultant Life Insurance Transformation & AI for their Cincinnati OH location.
Responsibilities:
Requirements:
Why Should You Apply
Responsibilities:
- Process Assessment & Transformation:
- Analyze and document current-state business processes across Life Insurance operations.
- Identify process inefficiencies bottlenecks operational risks and automation opportunities.
- Design future-state operating models and process improvement roadmaps.
- Lead business process reengineering (BPR) initiatives to improve efficiency quality and customer experience.
- Life Annuity Insurance Domain Consulting:
- Provide subject matter expertise across Life Insurance functions including:
- New Business & Underwriting
- Policy Administration
- Claims Processing
- Customer Service Operations
- Policy Servicing
- Billing & Premium Management
- Agent/Broker Support
- Understand regulatory and compliance requirements impacting Life Insurance operations.
- AI & Intelligent Automation:
- Identify opportunities to leverage AI Generative AI Machine Learning NLP and Intelligent Automation.
- Collaborate with technology teams to design and implement AI-driven solutions.
- Develop AI use cases and business cases aligned with operational objectives.
- Measure and track business outcomes from AI adoption initiatives.
- Support AI governance risk assessment and change management activities.
- Stakeholder Management:
- Facilitate workshops process discovery sessions and executive presentations.
- Partner with business and IT stakeholders to align transformation initiatives with strategic objectives.
- Present recommendations process maps KPIs and transformation roadmaps to senior leadership.
- Continuous Improvement:
- Establish process performance metrics and governance frameworks.
- Drive RPA / Lean Six Sigma methodologies and continuous improvement practices.
- Monitor post-implementation benefits realization and operational performance.
Requirements:
- Bachelors degree in business Insurance Operations Engineering or a related field.
- 8 years of experience in RPA Business Process Consulting Operations Consulting or Process Excellence.
- 5 years of experience within the Life Insurance industry.
- Hands-on experience in process mapping process redesign and operational transformation.
- Strong knowledge of AI Intelligent Automation RPA Generative AI and process optimization technologies.
- Experience delivering consulting engagements with executive-level stakeholder interaction.
- Proficiency with process modeling tools such as Visio Signavio ARIS Lucidchart or similar.
- Strong analytical problem-solving and communication skills.
- Required Skills:
- Life Annuity Insurance Operations
- Business Process Reengineering (BPR)
- Process Consulting
- Business Transformation
- AI / Generative AI Strategy
- Intelligent Automation
- Process Mining
- RPA and Lean Six Sigma
- Change Management
- Business Analysis
Why Should You Apply
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Required Experience:
Contract
About Company
ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.
