Process Consultant
Job Location:
Columbus, OH - USA
Hourly Salary:
USD 28 - 43
Posted:
6 October 2026 (20 hours ago)
Application Deadline:
3 January 2027
Vacancies:
1 Vacancy
Job Summary
WHO WE ARE:
Founded in 2007 DTI (Diversified Technology Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicagos Loop.
WHAT WE DO:
We focus on providing delivery staffing and supported services such as enterprise integration/implementations including but not limited to CRM EAM ERP PMO and QA. We service clients in SLED (state/local govt & education) financial services fortune public utility as well as regularly partnering with Big 4 SI partners.
Location: Columbus OH
Duration: 6 Months
Work Arrangement: Hybrid
Position Overview
We are seeking a highly organized and detail-oriented Process Consultant to support process documentation business process analysis standardization and continuous improvement initiatives.
The consultant will work closely with business stakeholders and subject matter experts to understand current-state processes document workflows develop SOPs and work instructions gather business requirements and support process improvement and technology initiatives.
The ideal candidate will be skilled at translating complex business activities into clear actionable process documentation and training materials.
Key Responsibilities
Process Documentation & Mapping
Pay rate: $28.86 - $43.43/ hr on W2
Please click on the link below for our company benefits
DTI is an Equal Opportunity Employer. We do not discriminate based on race color religion sex gender identity sexual orientation national origin ancestry age disability marital status veteran status or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply and employment decisions are based solely on merit qualifications and business needs.
Founded in 2007 DTI (Diversified Technology Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicagos Loop.
WHAT WE DO:
We focus on providing delivery staffing and supported services such as enterprise integration/implementations including but not limited to CRM EAM ERP PMO and QA. We service clients in SLED (state/local govt & education) financial services fortune public utility as well as regularly partnering with Big 4 SI partners.
Location: Columbus OH
Duration: 6 Months
Work Arrangement: Hybrid
Position Overview
We are seeking a highly organized and detail-oriented Process Consultant to support process documentation business process analysis standardization and continuous improvement initiatives.
The consultant will work closely with business stakeholders and subject matter experts to understand current-state processes document workflows develop SOPs and work instructions gather business requirements and support process improvement and technology initiatives.
The ideal candidate will be skilled at translating complex business activities into clear actionable process documentation and training materials.
Key Responsibilities
Process Documentation & Mapping
- Develop and maintain Level 1 Level 2 and Level 3 process maps.
- Facilitate process discovery sessions with SMEs and business stakeholders.
- Document current-state and future-state processes.
- Maintain process inventories and documentation repositories.
- Ensure process documentation follows organizational standards.
- Create and maintain SOPs work instructions job aids and process narratives.
- Translate complex operational processes into easy-to-follow documentation.
- Ensure documentation supports compliance audit and operational requirements.
- Gather and document business and functional requirements.
- Conduct stakeholder interviews to understand business needs and process pain points.
- Document user stories process impacts and requirements.
- Support current-state/future-state gap analysis.
- Partner with project teams to ensure requirements are accurately understood.
- Develop training presentations job aids quick-reference guides and onboarding materials.
- Support end-user training and knowledge transfer.
- Assist with communications and change management activities related to process changes.
- Identify process gaps redundancies and standardization opportunities.
- Support Operational Excellence Lean Continuous Improvement and Business Transformation initiatives.
- Participate in process improvement workshops.
- Track implementation actions and document resulting process changes.
- Experience developing process maps SOPs work instructions or training documentation .
- Strong stakeholder interviewing and facilitation skills.
- Excellent written and verbal communication skills.
- Strong business process documentation and analytical skills.
- Strong attention to detail and organizational skills.
- Experience gathering and documenting business requirements.
- Experience with Microsoft Visio Signavio Whiteboard Lucidchart Miro or similar process mapping tools.
- Experience in Operational Excellence Lean Continuous Improvement Process Management or Business Transformation .
- Familiarity with business analysis requirements gathering and project management.
- Lean Six Sigma Yellow Belt or Green Belt certification.
- Experience developing training materials and job aids.
Pay rate: $28.86 - $43.43/ hr on W2
Please click on the link below for our company benefits
DTI is an Equal Opportunity Employer. We do not discriminate based on race color religion sex gender identity sexual orientation national origin ancestry age disability marital status veteran status or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply and employment decisions are based solely on merit qualifications and business needs.
Required Experience:
Contract
About Company
The official website of the State of Delaware. Find information about state government, programs, and services. The First State is located in the Northeast U.S.