Principal VMware Systems Support

The Principal VMware Systems Support role serves as the technical lead for the design implementation modernization migration administration and optimization of enterprise VMware infrastructure across on-premises and cloud environments. This position is heavily focused on infrastructure project execution workload transformation initiatives disaster recovery planning and operational excellence.

The successful candidate will lead complex infrastructure projects involving VMware platforms storage compute networking cloud integration workload migrations and business continuity solutions.Therole requires extensive experience implementing enterprise virtualization best practices automating administrative processes through scripting and orchestration tools and developing operational runbooks that improve reliability efficiency and supportability.

In addition to providing advanced systems administration support this individual will serve as a trusted technical advisor leading infrastructure modernization initiatives establishing standards and ensuring VMware environments meet business security compliance availability and recovery requirements.

Core Responsibilities

Leadership & Strategy

• Provides technical leadership for enterprise VMware infrastructure initiatives across multiple business units and locations.

• Serves as a senior technical resource and mentor providing guidance to systems administrators engineers and project teams.

• Establishes infrastructure standardsoperational bestpractices governance models and support frameworks.

• Drivesinfrastructuremodernization strategies and aligns technical roadmaps with business objectives.

• Evaluates emerging virtualization cloud automation and disaster recovery technologies and recommends adoption where appropriate.

Project Delivery & Infrastructure Modernization

• Leads end-to-end planning design implementation and execution of complex infrastructure projects.

• Develops and executes modernization strategies for VMware-based environments supporting enterprise workloads.

• Leads workload migration initiatives between legacy and modernized infrastructure platforms including:

• Legacy to next-generation on-premises environments

• On-premisesto cloud platforms

• Hybrid cloud transformation projects

• Creates migration roadmaps implementation schedules dependency analysis cutover plans rollback procedures and validation criteria.

• Coordinates project activities across infrastructure security application storage networking and business teams.

• Conducts architecture assessments and provides recommendations to improve performance scalability resiliency and operational efficiency.

• Ensures successful operational transition of newly implemented solutions into production support teams.

VMware Infrastructure & Technical Leadership

• Designs implements and supports enterprise VMware environments including:

• VMware vSphere

• ESXi

• vCenter

• vSAN

• VMware clustering technologies

• Provides expert guidance on infrastructure architecture capacity planning performance optimization and lifecycle management.

• Leads troubleshooting and root cause analysis of critical production incidents affecting VMware infrastructure.

• Develops and validates high-availability architectures supporting enterprise business requirements.

• Partners with security teams to ensure compliance with corporate regulatory and industry standards.

Automation & Optimization

• Drives automation initiatives to improve operational efficiency system consistency and service reliability.

• Leverages scripting and automation technologies includingPowerCLI PowerShell Python Ansible and infrastructure automation platforms.

• Designs and implements automated provisioning monitoring compliance validation patching reporting and remediation processes.

• Optimizes enterprise virtual environments through performance tuning capacity management and automated workload management.

• Establishes operational metrics dashboards and monitoring strategies to proactively identify risks and improvement opportunities.

Disaster Recovery & Business Continuity

• Leads disaster recovery planning activities for VMware and related infrastructure platforms.

• Develops maintains and continuously improves disaster recovery strategies recovery procedures and business continuity plans.

• Establishes Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) aligned with business requirements.

• Plans coordinates executes and documents recurring disaster recovery exercises and failover testing activities.

• Validates backup replication and recovery solutions across on-premises and cloud environments.

• Identifies recovery gaps and develops remediation plans to improve resiliency and recovery readiness.

• Ensures disaster recovery runbooks remain current tested and operationally effective.

Operational Excellence & Documentation

• Develops maintains and publishes technical standards operational procedures implementation guides and support documentation.

• Creates and maintains detailed runbooks for deployment migration disaster recovery infrastructure maintenance and operational support.

• Implementsindustry best practices for VMware administration infrastructure management and service delivery.

• Leads initiatives to improve system reliability operational maturity compliance and supportability.

• Supports audit compliance and security review activities.

Operational Support

• Provides advanced support for enterprise VMware infrastructure including incident resolution problem management maintenance and lifecycle activities.

• Performs root cause analysis and drives permanent corrective actions.

• Evaluates system health capacity utilization and performance trends.

• Provides recommendations to improve platform availability resilience and operational efficiency.

Education

• Required: Bachelors degree and 8 years of relevant experience or equivalent combination of education and experience.

• Preferred:Masters degree in Information Technology Computer Science Engineering or related field.

Experience

• 10 years of enterprise infrastructure and systems administration experience with a strong emphasis on VMware technologies.

• Extensive experience designing implementing and supporting large-scale VMware environments.

• Demonstrated experience leading infrastructure implementation and modernization projects.

• Proven experience planning and executing enterprise workload migrations across on-premises hybrid and cloud environments.

• Strong experience with disaster recovery planning business continuity strategies and recovery testing.

• Extensive experience developing operational procedures standards and technical runbooks.

• Expert knowledge of VMware high-availability and clustering technologies.

• Experience with Microsoft Server technologies including Failover Clustering.

• Experience with Linux platforms and clustering technologies.

• Experience integrating VMware environments with enterprise storage backup networking and monitoring solutions.

• Experience with Oracle Cloud Infrastructure (OCI) Microsoft Azure AWS or hybrid cloud solutions.

• Demonstrated expertise in automation orchestration and scripting usingPowerCLI PowerShell Python Ansible or similar technologies.

• Strong knowledge of infrastructure security compliance and systems lifecycle management.

Certifications

Preferred certifications include:

• VMware Certified Advanced Professional (VCAP)

• VMware Certified Professional (VCP)

• VMware Cloud certifications

• Microsoft Azure Administrator or Architect

• AWS Solutions Architect

• ITIL Foundation or higher

Competencies

• VMware Architecture & Engineering (Expert)

• Infrastructure Design & Modernization (Advanced)

• System & Technology Integration (Advanced)

• Disaster Recovery & Business Continuity (Advanced)

• Enterprise Automation & Orchestration (Advanced)

• Technical Project Leadership (Advanced)

• Hybrid Cloud Technologies (Advanced)

• Operational Excellence & Process Improvement (Advanced)

Additional Requirements

• U.S. Citizenship and U.S. residency required.

• Ability to support restricted and regulated environments.

• Ability to lead infrastructure projects spanning multiple teams technologies and geographic locations.

• Occasional after-hours support required for migration activities disaster recovery testing and major infrastructure implementations.

This revision positions the role as asenior infrastructure modernization and implementation leader rather than a traditional operational VMware administrator which aligns better with project-based delivery workload migrations DR leadership automation and enterprise transformation initiatives.