Principal Program Manager (Technical), Personal Devices

Building a new-to-world personal device is not a single act of invention it is a symphony of multiple interdependent work streams spanning silicon software industrial design operations and a global network of strategic partners all converging on a single ship date with zero margin for error. Someone has to see the whole board coordinate the plays and the players and make it all land. That someone is you.
As Principal Technical Program Manager on the Personal Mobile Devices team you will be the connective tissue across every discipline required to bring next-generation devices from concept to customers hands at scale. You will orchestrate complex multi-year programs that span product design hardware engineering software and AI operations supply chain and external vendor and partner ecosystems driving alignment resolving dependencies facilitating problem soling managing risks holding schedule keeping stakeholders informed and bringing key operating executives together to make decisions. You will be the linchpin ensuring flawless execution across organizations that may have different ways of working but share a single mission inventing simplifying and delivering for customers at scale.


Key job responsibilities
Own end-to-end program execution for next-generation device programs from early concept and architecture through EVT/DVT/PVT software integration regulatory certification and mass production ramp.
Orchestrate across disciplines serve as the single-threaded conductor connecting hardware engineering software/AI industrial design operations supply chain quality and customer experience teams into a coherent execution plan through launch.
Manage external partner and vendor relationships work with the respective internal teams to drive alignment with strategic silicon partners contract manufacturers component suppliers and technology licensors; hold external partners to the same bar of quality and urgency as internal teams.
Build and maintain the program architecture define the master schedule critical path dependency maps and risk registers that give leadership real-time visibility into program health and trade-off decisions.
Drive trade-off decisions at speed when schedule cost quality and feature scope collide (and they will) facilitate crisp decision-making with the right data the right stakeholders and the right urgency.
Identify and mitigate risks before they become crises maintain a relentless focus on what can go wrong pressure-test assumptions and build contingency plans that keep programs on track when reality deviates from plan.
Influence without authority earn the trust and respect of engineering leads GMs and external executives; drive accountability across teams you dont manage through clarity credibility and force of will.
Raise the bar on program management craft establish frameworks mechanisms and operating rhythms that scale across multiple concurrent programs and set the standard for how complex device programs are run.

Who You Are
A world-class program leader with years of deep experience in technical program management including multiple cycles of delivering complex consumer hardware-software products from concept through mass production at global scale.
Battle-tested in multi-disciplinary execution you have led programs that required tight coordination across hardware software operations and supply chain and you have the scars and the instincts to prove it.
Fluent across technical domains you dont need to design the antenna or write the device driver but you understand enough about silicon RF thermal mechanical firmware OS and cloud services to ask the right questions spot the real risks and call out hand-waving when you see it.
Expert in external partner management you have managed complex relationships with silicon vendors ODMs/JDMs contract manufacturers and strategic technology partners across multiple geographies and time zones.
A master of operating at scale you have delivered programs involving hundreds of engineers dozens of work streams and you know how to maintain clarity and accountability at that scale.
Comfortable with ambiguity and chaos you thrive when the plan is changing the requirements are evolving and the only certainty is the ship date; you bring order without waiting for permission.
A compelling communicator you write crisp executive summaries run efficient reviews build or use AI tools to create clear dashboards and can translate deep technical complexity into clear narratives for senior leadership; you know when to escalate and when to resolve.


About the team
Join a fast-paced high energy collaborative team working to define the future of Alexa powered Personal Devices! We can promise that you will work hard do exciting work and have the opportunity to invent and ship delightful devices and experiences for our customers and in the process learn and grow.

- 7 years of technical product or program management experience
- 10 years of working directly with engineering teams experience
- 5 years of software development experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules

- 8 years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Sunnyvale - 203500.00 - 275300.00 USD annually