Principal Product Manager, Remitly Business

Job Description:

At Remitly we believe everyone deserves the freedom to access move and manage their money wherever life takes them. Since 2011 weve tirelessly delivered on our promise to customers sending money globally providing secure simple and reliable ways to manage their money ensuring true peace of mind. Whether its supporting loved ones back home growing a business across continents or pursuing new opportunities abroad were not just here to move money were here to move our global customers forward.

Were looking for builders reimaginers and global thinkers who want to work at the intersection of technology trust and transformation. If thats you and youre ready to do the most meaningful work of your careerwe invite you to join over 2800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

Remitly has moved $100B helping families send money across borders. That built a world-class payout network rails licenses and trust at consumer scale. Remitly Business puts all of it to work for the millions of small businesses paying contractors suppliers and staff internationally & and were hiring the Principal Product Manager wholl own the core of it.

Businesses run real payables through us every cycle and the acquisition motion works. This role owns depth: whether they come back what share of their payables moves through us and how much of the finance workflow they do elsewhere we take over. Revenue and profit per business customer is how that lands on the P&L. Youll carry it.

The workflow layer is where the next several years of this product get built batch scheduled and recurring payments recipient management approvals reconciliation export and the integrations into the tools businesses already use to move money.

The hard part isnt building workflows. Its that small business isnt one customer. A twelve-person construction firm paying subcontractors and a forty-person agency paying overseas designers have different cycles different approval chains and different reasons to trust you with a payment. Depth arrives in layers and the workflow that retains one segment barely registers for another. Youll decide which layers generalize which are segment-specific and which arent ours to build.

Youll report to the VP/GM of Remitly Business and work with them daily; your strategy will be read and questioned by the CEO. Its an individual contributor role with no direct reports and unusual scope - a self-contained team with the distribution balance sheet and payout network of a public company behind it. Like every leader here youll raise the bar around you.

Were looking for builders who find the problem before anyone hands it to them: your own customer relationships your own data cuts your own opportunities and accountability long after launch.

This is a hybrid role requiring 3 days per week in the Remitly Seattle headquarters.

• Own retention and depth for Remitly Business. Youll be accountable for whether businesses come back what share of their payables runs through us and how much of their finance workflow we take over and youll carry revenue per business customer.

• Hold a point of view on what actually deepens customer behavior and refresh it as the product matures. Youll sharpen it with your own customer texture your own data and your own read of the market.

• Own the payment workflows businesses run every cycle: batch scheduled and recurring payments recipient management approvals reconciliation and export.

• Own the trust layer. Sending money to a supplier abroad is a moment of real exposure for a business owner and youll decide what we build to make confidence visible at exactly those moments.

• Open new surfaces. Identify the adjacencies worth entering including integrations into the tools businesses already use to move money size them honestly against the core and either kill them early or take them to launch.

• Pull your own data with a team of analytics experts alongside you. Analytics is a partner here not a dependency you wait on.

• Design inside risk compliance and regulatory constraints rather than around them. Youll sit with Legal Risk and Compliance early and come out with a product that ships.

Twelve months in success looks like a materially higher share of each customers payables moving through Remitly better retention in the cohorts you chose to go after and new workflow surfaces live and adopted.

Required

• 8 years in product management including at least 3 years owning a product area from strategy through launch and through whatever happened after.

• A retention repeat or expansion number youve moved yourself and the detail to back it up. Well ask what you cut and what you got wrong not only what you shipped.

• Experience building a new product surface inside a working business. Not only a zero-to-one launch and not only optimizing something mature youve had real customers and real revenue on one side of you and an undefined product area on the other and you shipped into that.

• Evidence that you can find the problem before anyone hands it to you. Youve gone and talked to customers no one asked you to talk to cut the data yourself and come back with an opportunity the team hadnt seen.

• Real data fluency. You dont need to write SQL but you build your own funnel and cohort cuts with AI tooling or otherwise and you can tell the difference between a signal and an artifact of how the cohort was defined.

• Experience shipping inside regulatory or risk constraints in fintech payments or something comparable. You know how to keep velocity in a risk-based environment.

Preferred

• Experience building for small businesses that pay people payments AP payroll contractor payments invoicing banking or expense. This is the fastest ramp and we weigh it.

• A consumer product run at scale if youre deliberately moving to B2B. Were interested provided youre genuinely curious about how a twelve-person business actually operates.

• Experience with products serving a heterogeneous customer base where the same feature lands differently across segments and the roadmap has to account for that.

You need the problem defined before youll commit to a direction or you measure yourself by what shipped rather than what moved. Its also not for you if you want the clean version of a zero-to-one this one comes with existing customers existing revenue and a working motion you cant break while you build. And if small business is one persona rather than a dozen the layered nature of this problem will not interest you.

Compensation Details: The starting base salary range for this position is typically $176000-$220000. In the U.S. Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered as well as other financial benefits and total compensation components offered with this role. #LI-Hybrid

Our Benefits:

• Flexible paid time off

• Health dental and vision 401k plan with company matching

• Paid parental medical military and family care leave

• Mental Health & Family Forming Benefits

• Employee Stock Purchase Plan (ESPP)

• Continuing education benefits

Our Connected Work Culture: Driving Innovation Together
At Remitly we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration where ideas ignite and challenging problems find solutions faster.

Under the Companys current hybrid-work expectations employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships fueling creativity and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.