Princ Engr-Ntwk Engring

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Position Overview

The Global Technical Facilities Planning group is responsible for leading the strategic planning development and enhancement of Verizon Technical sites in support of network growth across next-generation architectures. We accomplish this by partnering closely with Network Equipment owners Standards Implementation and Technology teams to develop assess and optimize PSC capacity loads while integrating Artificial Intelligence machine learning automation and intelligent bot-driven workflows that dramatically accelerate decision-making and reduce manual effort across our nationwide portfolio.

What Youll Be Doing...

As a Principal Engineer you will be tasked with developing resolutions to complex problems that require the frequent use of creativity. Additionally you will also be conducting analysis of situations or data requiring an in-depth evaluation of variable factors and exercising judgment in selecting methods techniques and evaluation criteria for obtaining results.

• Providing mentoring to other team members on networking application design engineering and automation while acting as the final escalation point to support production service issues in concert with application operational and triage teams.

• Leading performance meetings with the vendor planning and maintenance engineering and creating detailed project plans.

• Providing input on status calls with teams across several organizations.

• Finishing projects independently and meeting tight timelines without impacting critical services.

• Developing excellent working relationships with and working as a partner with other departments and vendors with the purpose developing best practices for engineering and operations.

Technical Facilities Planner

• Develop maintain assess and calculate PSC (Power Space and Cooling) capacity loads across a national portfolio of sites to promptly approve network gear installation.

• Leverage 1- 3- and 5-year Power Space and Cooling capacity and utilization forecasts to model future facility exhaust informing build and decommission plans aligned to the network roadmaps

• Plan and design short- and long-term equipment layouts of technical facilities based on Verizon Standards; produce AutoCAD space-planning deliverables for internal customers.

• Manage DC power plants generators and HVAC systems; perform AC/DC electrical analysis including rectifiers batteries BDFBs/PDFs and generator capacity calculations.

• Participate market reviews and/or site visits to monitor implementation progress and ensure PSC compliance.

• Identify lead and implement PSC solutions involving construction modification or decommissioning of equipment based on fiduciary and network priorities.

• Partner with Technical Facilities Engineer and Implementation team on capacity solutions including construction design scope vendor management bidding permitting and capital budget requests.

• Maintain adequate build-ahead margins with close attention to technology transformation initiatives (e.g. iEN OpenRAN vRAN edge compute).

AI Development Automation & Bot Engineering

• Design develop and deploy AI-powered bots and automated agents that streamline PSC capacity workflows data ingestion pipelines and reporting cycles across UNIX-based environments.

• Build and fine-tune large language model (LLM) integrations (e.g. Claude GPT-4 Gemini) using prompt engineering Retrieval-Augmented Generation (RAG) and function/tool-calling frameworks to automate analysis and generate leadership-ready readouts.

• Develop agentic AI workflows using frameworks to orchestrate multi-step capacity planning tasks end-to-end with minimal human intervention.

• Create Python-based automation scripts ETL pipelines and REST/GraphQL API integrations to pull data from COEP 1ERP/NSAP/vSAP dcTrack Canvas Clarity and other network management systems into unified analytical models leveraging SQL PostgreSQL Oracle SQL Server and Hadoop DFS for data storage and processing.

• Engineer Robotic Process Automation (RPA) solutions to replace high-volume repetitive manual tasks across PSC planning workflows.

• Design and maintain vector databases and semantic search capabilities to enable intelligent retrieval of historical capacity data site records and engineering standards.

• Develop and deploy chatbot interfaces (Teams web-based) that allow non-technical stakeholders to query PSC capacity data using natural language.

• Implement MLOps practices: model versioning automated retraining pipelines performance monitoring and drift detection for predictive capacity models using AWS Azure and Kubernetes with version control managed through Git/SVN.

• Produce machine learning forecasting models (regression time-series ensemble methods) to predict power/cooling exhaust dates with quantified confidence intervals.

• Partner with TIES teams to define AI/automation roadmaps author technical user stories and participate in Agile/Scrum ceremonies as a subject-matter expert.

Data Analytics Dashboards & Reporting

• Build interactive dashboards in Looker and Tableau surfacing real-time PSC utilization risk heat maps and forecast accuracy KPIs.

• Develop KPIs with planning and construction teams to deliver reporting on forecasting accuracy and capacity program health.

• Prepare and deliver polished executive readouts to all audience levels including senior and C-suite leadership translating complex data into clear strategic narratives.

• Partner with planning organizations and all relevant stakeholders to identify process improvement opportunities and cost-savings solutions.

Where Youll Be Working...

This is a hybrid role with a defined work location that includes both remote work and assigned office days as set by the manager. This role can be located in any valid Verizon location.

What Were Looking For...

We are looking for a highly energetic self-starting Principal Engineer to join a seasoned team of PSC professionals. This role will transform planning processes by embedding AI and automation into the core of our capacity management lifecycle. You are organized data-driven highly collaborative strategically minded and passionate about applying emerging technology to hard operational problems.

Youll Need to Have

• Bachelors degree or four or more years of equivalent work experience.

• Six or more years of relevant work experience (technical facilities planning facility engineering Network Systems or a related technical discipline) demonstrated through one or a combination of work and/or military experience or specialized training.

• Power Space and Cooling design and/or construction experience in a telecommunications or data center environment.

• Experience with Python for data analysis automation and model development.

• Hands-on experience integrating or building with LLM APIs (Anthropic Claude OpenAI or equivalent) including prompt engineering and tool/function calling.

• Experience building automated workflows bots or scripts that replace or augment manual operational processes.

• Experience collecting analyzing and presenting complex data; proficiency with SQL Oracle and SQL Server for data modeling and visualization tools including Looker and Tableau.

• Experience leading through influence in a cross-functional team environment across engineering IT and operations.

• Experience in presentation and communication skills with a proven ability to influence and present to all levels of the organization.

• Basic understanding of electrical systems DC power design and telecommunications network architecture.

Even Better if You Have One or More of the Following

• Proficiency with agentic AI frameworks with development experience in Python and deployment on AWS and Azure.

• Experience with Retrieval-Augmented Generation (RAG) vector databases including PostgreSQL with pgvector and semantic search.

• Robotic Process Automation (RPA) experience using custom Python-based automation.

• MLOps experience: deploying and monitoring ML models in production on AWS and Azure using Kubernetes for orchestration and Git/SVN for version control.

• Experience with cloud platforms specifically AWS and Azure for hosting AI/ML workloads APIs and data pipelines.

• REST API design and consumption; experience building internal tool backends using Python Java or JavaScript in UNIX-based environments.

• AutoCAD experience for Central Office and technical facility space planning.

• Familiarity with systems including 1PSC- UNO NPP dcTrack DRAAS AutoCAD CCP Canvas Clarity vSAP GUI ERP-SAP Portal.

• Electrical Mechanical or Civil Engineering degree.

• Experience with Verizon network architecture

• Project Management certification (PMP PgMP) or Agile/Scrum certification (CSM SAFe).

• Experience developing user stories defining acceptance criteria and participating in sprint ceremonies as a technical lead.

• Proven track record of identifying and driving cross-functional cost quality and time improvement initiatives with measurable results.

• Strong negotiation and written communication skills for influencing multiple technical and non-technical organizations.

Scheduled Weekly Hours

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. From health and wellness benefit options including: medical dental vision short and long term disability basic life insurance supplemental life insurance AD&D insurance identity theft protection pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan up to 8 company paid holidays per year and up to 6 personal days per year paid parental leave adoption assistance and tuition assistance plus other incentives weve got you covered with our award-winning total rewards package. Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc. Newly hired employees receive up to 15 days of vacation per year which grows with additional service. For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.