Primary Spotter

The Primary Spotter is where the recovery process begins. This role is focused on volume and is responsible for locating vehicles and generating the majority of recovery opportunities that lead our tow truck drivers to successful repossessions. As a key part of our operation the Primary Spotter plays a direct role in driving company results and overall recovery success.

This is a field-based position where youll spend your nights driving assigned routes locating vehicles and communicating opportunities to our recovery teams. The role prioritizes newer high-probability accounts to lead to a successful recovery while maintaining a tactical low profile to help ensure vehicles do not move before they are recovered.

The ideal candidate is self-motivated dependable and comfortable working independently with minimal supervision. If you enjoy being on the road staying productive and being rewarded for your results this could be a great fit for you. This position requires drive and initiative; commission earnings are directly related to the effort you put in.

Required Skills:

Key Responsibilities

Search for vehicles up for repossession within your assigned zones.

Target new accounts for recovery opportunities.

Maintain your zone to company standards; check in at least every 5 days and sustain 10% or lower of total assignments. Ensure every account/icon within your assigned zone is checked in at least once per week.

Communicate live recovery opportunities to field agents.

Use required technology efficiently and effectively.

Update account notes with accurate timely information.

Recheck accounts within 35 days when additional recovery opportunities may exist.

Help support overall recovery success.

Meet minimum check-in requirements per night; minimum 8 hours each night; typical schedule is 10pm-6am overnights.

Keys to Success

Strong attention to detail and willingness to ask questions and learn from experienced investigators.

Consistently meet or exceed 20 cars weekly.

Utilize Check-Ins properly and consistently throughout each shift.

Effectively use ClearPlan Repo Report and other company systems.

Communicate effectively with Recovery Agents.