Premium Surgery Counselor
Prescott, AZ - USA
Job Summary
At AVP we value teamwork providing exceptional experiences continuous improvement financial strength and hard work. We are committed to providing best-in-class patient care pioneering research and technology and most importantly rewarding and recognizing our employees!
- Schedules all patient surgeries and pre-operative appointments including those with the patients referring physician surgical facility ophthalmologist or technician
- Builds relationships with patients educate patients regarding lens and technology options overcome objections and close surgical packages
- Prepares surgical charts labels documents with appropriate surgical paperwork per ASC Coordinator specifications
- Acts as an effective liaison between the patient surgeon referring physician and the surgical facility in all aspects of pre-operative preparations
- Collects all pertinent information for upcoming surgery such as bookings lens orders insurance and H&Ps and signed consent forms and transfer to surgical facility.
- Aids patients in obtaining financing if needed
- Schedules post-operative appointments as appropriate
- Demonstrates thorough knowledge of companys services and procedures and communicates to patients in a way designed to earn patients trust and business
- Answer all telephone inquiries from patients their families or referring physicians concerning surgery
- Perform other tasks as assigned
- High school diploma or GED required; some college preferred
- At least one-year of experience in a medical practice; refractive surgical aesthetic or ophthalmology specialties preferred
- Ambition high energy and determination required
- Demonstrated sales skills and the drive to exceed goals and quotas
- Must be comfortable discussing financial options and presenting payment plans
- Excellent verbal and written communication skills
- Ability to make decisions within established protocols and with minimal supervision
- Detail oriented reliable and able to multi-task in a fast-paced high-volume work environment
- Demonstrated ability to meet deadlines
- Strong computer skills
Your health happiness and your future matters! At AVP we offer everything from medical and dental insurance significant eye care discounts child care assistance pet insurance continuing education funds 401(k) paid holidays PTO Sick Time opportunity for growth and much more!
About Company
Our partner practices, including Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, and Aiello Eye Institute have on average been in practice for more than 35 years.