Practice Assistant Urology Surgery
Boston, MA - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Are you a highly organized administrative professional who enjoys helping patients navigate their care experience Join our busy Urology Surgery team and play an essential role in supporting both patients and providers in a fast-paced specialty practice.Qualifications
As a Practice Assistant youll help ensure smooth daily operations by serving as a key point of contact for patients physicians and staff. Responsibilities include:
- Scheduling patient appointments and maintaining accurate appointment records
- Greeting and assisting patients during check-in and check-out
- Answering phones responding to routine inquiries and coordinating appointments
- Managing patient documentation medical records and scanning records into the electronic medical record system
- Processing patient billing forms and when needed collecting co-payments
- Supporting requests related to prior authorizations prescription refills test results and provider communications
- Serving as a scheduling registration and billing system resource for colleagues
- Assisting with specialized scheduling functions including surgical scheduling and schedule management as needed
- High School Diploma or equivalent required
- 2-3 years of office or administrative experience required
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- Proficiency with Microsoft Office and standard office technology
- Ability to manage multiple priorities while delivering outstanding customer service
Youll be part of a collaborative Urology Surgery practice where your attention to detail professionalism and commitment to patient service help create an exceptional experience for every patient. This is an excellent opportunity for candidates with strong medical office experience who thrive in a team-oriented healthcare environment and are eager to expand their skills in a specialty surgical practice.
If youre organized resourceful and passionate about supporting patient care through exceptional administrative coordination wed love to hear from you.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.94/HourlyGrade
3EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Junior IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.