Portfolio Maintenance Manager

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Overview:

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential Vivmark brings together two industry leaders with a shared commitment to excellence innovation and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And were looking for people who want to help us do it.

As an owner developer and manager of more than 180000 apartment homes in major markets across the US we have the scale to offer something most companies cant. At Vivmark team members move up and across functions markets and disciplines building lasting careers. We invest in team members growth development and capabilities that make them and us better and we hold ourselves to the highest standard as an employer.

The best people want to work here. We hope youre one of them.

The Role:

Do you have a passion for leading teams optimizing operations and delivering top-tier maintenance standards across multiple communities At Vivmark Residential were not just maintaining spaceswere cultivating exceptional living experiences. If youre ready to take ownership of maintenance performance and team development across a diverse portfolio the Portfolio Maintenance Manager role is your next step.

Vivmark Residential is seeking a Portfolio Maintenance Manager to oversee and manage the maintenance operations and team member performance across a portfolio of 7 communities (over 1900 units). As a key leader in the region youll ensure communities operate efficiently residents experience prompt and quality service and on-site teams receive the guidance they need to thrive.

You Will:
Leadership Partnership & Collaboration

• Act as a regional leader partnering with Community Managers Office Leadership CapEx teams and various departments to implement and monitor processes that improve team member and resident satisfaction.

• Collaborate on asset preservation and enhancement projects provide input on CapEx planning and contribute to operating budgets for development/acquisition opportunities.

• Participate in national workgroups or initiatives represent the maintenance function and contribute to broader organizational success.

People Management

• Lead and develop on-site Maintenance Managers and teams providing coaching direction and performance feedback.

• Ensure proper staffing levels across communities and forecast resource needs based on community goals and challenges.

• Establish clear expectations and hold maintenance teams accountable for business strategy execution and company initiatives.

Financial Performance

• Prepare manage and monitor operating budgets for assigned communities.

• Control expenses align financial performance with company goals and identify cost-saving opportunities without compromising quality or resident satisfaction.

Operational Excellence

• Oversee execution of preventative maintenance programs vendor contracts and service provider performance.

• Conduct or supervise Life Safety Evaluations (LSEs) Mechanical Evaluations (MEs) and ensure maintenance programs are aligned with Vivmark standards.

• Ensure disaster recovery protocols and emergency response tools are in place and followed across the portfolio.

Resident Satisfaction and Quality Assurance

• Support community teams in resolving maintenance-related resident concerns quickly and effectively.

• Conduct regular community inspections to ensure safety cleanliness and functionality standards are consistently met.

• Address customer satisfaction data through service surveys and drive improvements based on results.

Compliance and Safety

• Ensure all operations comply with federal state and local regulations including fair housing OSHA and building codes.

• Maintain current certifications and licenses relevant to HVAC electrical plumbing and other systems.

• Promote a safety-first culture across maintenance teams and ensure compliance with all Vivmark policies.

You Have:
Experience:

• 5 years of experience in multi-family commercial hotel/resort or retail property maintenance management.

• Multi-site oversight experience preferred (1000 units).

• 5 years of direct supervisory experience required (People Management experience).

Certifications:

• Valid drivers license and automobile insurance.

• Certifications in HVAC electrical plumbing boilers or fire systems preferred.

• State/local certifications as required.

Required Skills:

• Strong knowledge of maintenance operations including financial performance staffing and service standards.

• Experience managing third-party vendor contracts and overseeing capital projects.

• Proficiency with maintenance systems and Microsoft Office; familiarity with Corrigo Ops Technology and Foundation is a plus.

• Excellent communication team leadership and coaching skills.

• Strong organizational and problem-solving abilities.

• Ability to analyze KPIs financial data and implement improvements.

• Physical ability to inspect properties and perform tasks requiring walking kneeling and climbing as needed.

How Vivmark Supports You:

We know that our teams are the beating heart of our success and were committed to showing our appreciation.

We offer:

• A competitive benefits package that supports your health financial well-being and work-life balance including medical dental and vision coverage a 401(k) with company match paid vacation and company holidays and exclusive team member housing discounts.

Additional Info:

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live we must recruit develop and retain associates with a wide range of backgrounds experiences and perspectives and create an environment that encourages all voices to be heard understood and appreciated. With this we know we can do great things.

AvalonBay makes employment decisions without regard to a persons race ethnicity color religion sex national origin sexual orientation gender identity pregnancy (including childbirth lactation or related medical conditions) age physical or mental disability genetic information (including characteristics or testing) citizenship status military or veteran status or any other status protected by the law.

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Applications are being accepted on an ongoing basis.

AvalonBay does not require or request that you provide any information that identifies your age date of birth or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.

For California residents if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice ( Fees Notice & Recruitment Fraud Disclaimer:

AvalonBay Communities Inc. (AvalonBay) is aware that there is recruitment fraud activity whereby scammers impersonate AvalonBay and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that AvalonBaywill never charge any candidate a registration fee hiring fee or any other fee in connection with its recruitment and hiring process.

If you suspect that you are being contacted by a scammer impersonating our company please report it immediately to our official HR Department ().