Point of Care Coordinator

Since 1885 CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come.

CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck the system also consists of critical access hospitals (CAHs) in Carrington Dickinson Devils Lake Garrison Turtle Lake Washburn and Williston and numerous clinics and outpatient services. CHI St. Alexius Health manages four CAHs in North Dakota - Elgin Linton and Wishek as well as Mobridge Regional Medical Center in Mobridge S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services including: a Level II Trauma Center primary and specialty physician clinics home health and hospice services durable medical equipment services a fitness and human performance center and ancillary services throughout western and central North Dakota.

CHI St. Alexius Health is part of CommonSpirit Health a nonprofit Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities delivering exceptional patient care and ensuring every person has access to quality health care.

As our Point of Care Coordinator you will help clinical and laboratory teams across 23 hospital locations manage and optimize their testing systems so they can provide accurate timely and compliant patient care. Every day you will oversee the daily operation and maintenance of the Point of Care (POC) system including managing support tickets verifying report accuracy and ensuring all testing equipment is functioning correctly. You will be expected to serve as the primary technical liaison bridging the gap between the laboratory and various hospital departments to coordinate system upgrades policy development and the successful implementation of new testing initiatives. To be successful in this role you must possess strong technical knowledge of laboratory information systems and regulatory standards (CLIA) along with the ability to troubleshoot complex system issues and effectively train staff in a fast-paced healthcare environment.

• Operational Reporting & Administration: Oversees daily weekly and monthly Point of Care (POC) report production ensuring accuracy completeness and timely dissemination to hospital leadership
• System & Technical Support: Manages the full lifecycle of POC support tickets resolves technical issues in collaboration with CSH support and maintains secure user access to all POC systems
• Equipment & Project Oversight: Coordinates POC equipment maintenance and serves as the laboratory representative for all projects regarding POC design implementation and lifecycle management
• Regulatory Compliance & Policy: Develops and enforces POC policies and procedures ensuring ongoing adherence to state and federal regulatory standards including the validation of all governance change requests
• Training & Competency Management: Directs the training and continuing education of POC personnel ensures all training documentation is audit-ready and validates operator competencies
• Clinical Leadership (CLIA/Technical Consultant): Acts as the CLIA-defined Technical Consultant or Moderate Complexity Laboratory Director (if qualified/appointed) providing clinical oversight and regulatory sign-offs as required

• Bachelors degree in biological or chemical sciences or Associates degree in Medical Laboratory Technology with MLT (ASCP) certification plus 2 years job related experience
• State license requirements - North Dakota: MT-L:ND
• Job duties require considerable knowledge of the principles and practices related to point of care systems in order to act as Lab POC SME (Subject Matter Expert)

Preferred

• Minimum 2 years POC Coordinator experience in an Acute Care setting