Players Club Manager

Responsible for successful daily operations of Players Club. Oversee activities and development of staff. Implement promotions designed to increase Players Club membership and ensure highest level of customer satisfaction.

• Supervise performance of Representatives including: hiring training scheduling discipline ensure optimal operations of Players Club. 

• Knowledge of all special events and promotional activities and communicate all information to Players Club Supervisors and Representatives to assist guest appropriately. 

• Formulate direct and implement daily weekly monthly goals for all Players Club staff. 

• Ensure all state gaming rules and regulations are adhered to as they pertain to the club and its personnel. 

• Issue complimentary services consistent with company policy. 

• Override necessary functions for team members. 

• Respond to guest special requests or complaints and create resolution. * Full understanding of player tracking system and maintenance for accuracy.  

• Formulate direct and implement daily weekly monthly goals for all Players Club staff. 

• Maintain all equipment and proper inventory of supplies. 

• Maintain written records and documents of shift transactions and gaming regulations. 

• Other duties as assigned 

Qualifications :

• Two (2) years Players Club experience or two (2) years management in gaming industry preferred. 

• Proficient in MS Computer applications and player tracking system. 

• Must be able to obtain gaming license. * Strong verbal and written communication skills. 

• Must be 21 yrs or older. 

• Must be able to obtain/maintain any necessary licenses and/or certifications. 

Additional Information :

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Remote Work :

No

Employment Type :

Full-time