Play Supervisor

Job Title: SupervisorJob Department: PlayJob Pay Range: $28.00 - $36.00 / hour (Inclusive of hourly pay rate service charge)Breakdown: Based on $12.00 per hour base wage service charge commission paid per shift; historically this position averages service charge commission earnings of $16.00 - $24.00 per hour. Service charges fluctuate based on the time of position always earns at least the current Colorado minimum wage $15.16 per Summary:As a Play Supervisor you will supervise shift execution guest relations and staff performance in a combined entertainment and dining environment. Ensure high standards of safety hospitality and operational flow between the kitchen bar and bowling counter; and managing shift logistics to drive sales and satisfaction. Learn more about Broadmoor Duties and Responsibilities include following. Other duties may be assigned:Manage opening and closing procedures and monitor lane and restaurant guests assist lane rentals or food orders and resolve service or technical issues front-of-house kitchen and lane attendants; direct shift assignments and handle on-the-floor training for proper food and beverages quality track inventory and ensure smooth delivery to bowling lanes or dining or handle basic lane/pinsetter equipment issues and maintain clean hazard-free public reservations for special parties and verify complete instructions for said parties. Block space in Guest Bridge and Rest Pak computer system to accommodate hours of reservations operations special events and place reservations in the Guest menu to the guests offer recommendations and descriptions for the purpose of assisting and upselling the use the AS400 system to order products and supplies as monthly food and beverage include interviewing hiring and training employees; planning assisting and directing work; appraising performance; rewarding and disciplining complete compliance with The Broadmoor guidelines operational procedures safety policies and institutional standards for excellence (Forbes Travel Guide and AAA Five-Diamond).Maintain a willingness to learn about The Broadmoors history estate grounds wilderness properties culinary offerings and retail additional duties and responsibilities as required. Performs other duties as assigned. - This is not necessarily an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances we are looking for:Bachelors degree form 4-year college or experience in hospitality or supervise is highly preferred; however an equivalent combination of relevant education and professional background will be to directly supervise employees in Play carry out supervisory responsibilities in accordance with the policies and applicable to utilize Microsoft Office tools for documentation email communication accounting software inventory software payroll system and order processing systems.A highly motivated team player who connects easily with colleagues and drives results through positive energy and seamless communication skills negotiation conflict resolution and ability to work in fast-paced to lift pull or push up to 50 lbs. with assistance and proper safety schedule including weekends and holidays as required by the calendar of events.*Reasonable accommodation will be provided for individuals with disabilities.*Not sure you meet every qualification We still encourage you to apply. At The Broadmoor we value exceptional candidates who bring a genuine willingness to learn grow and help us deliver Five-Star Choose The BroadmoorJoin the team at the worlds longest-running Five-Star Five-Diamond Resort. At The Broadmoor we invest in your future with comprehensive benefits professional growth and mentorship from top industry : We empower our team with a rewards package including comprehensive health and dental insurance a 401(k)-retirement plan and exclusive local click here for a comprehensive list of Development: Your growth is our priority. Whether you are seeking a seasonal position or a long-term career we provide the hands-on development and training you need to NotesYour application will not be penalized for redacting or removing any age-identifying information (such as your age date of birth or dates of school attendance/graduation).This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early as this position may close sooner if filled. If necessary this posting will remain open until it is filled.