Platform Specialist Global Enterprise Accounts, Apple Ads
San Francisco, CA - USA
Job Summary
The Platform Specialist team is essential to the business success combining their abilities of analyzing data optimizing accounts and articulating this in clear and simple terms with clients directly. With a focus on driving client growth and delivering best-in-class customer service youll have a hands-on client-facing account management role with direct and agency customers in the Global Enterprise Accounts Team. The Platform Specialist is responsible and accountable for owning growing and developing our key global accounts. You will own and grow your accounts through making recommendations to clients on how to best optimize their campaigns to hit their business goals while also forging long-term partnerships both in person and virtually. You will work closely with Client Partners who act as our frontline business development team. You will also partner closely with cross functional teams such as marketing and product delivering back market sentiment on our products. You will be part of an inclusive and open team culture with results focused behaviors that ensure the business hits its revenue and customer satisfaction targets.
3-7 years experience in performance media sales with at least 2-3 years experience using a self-serve type understanding of advertising the mobile and app market and a passion for the ever-changing digital selling proficiency with enterprise advertisers and their agencies building strong client relationships and a thorough understanding of their business objectives goals and challenges to solve complex open-ended business problems.
Ability to think strategically about complex issues apply critical thinking and best practices to develop tailored about working across teams driving a culture of collaboration and shared communication and presentation skills - in-person with travel on video conference and over-the-phone. Ability to listen effectively socialize ideas across functions and articulate business visions both internally and externally. nAbility to build a strong narrative with a thorough background and knowledge of Keynote. nIdentify and develop data analysis and recommendations that align with customer goals. Quantify high-impact opportunities with clear recommendations to pitch and upsell to customers. nIn-depth knowledge of Excel and comfort using AI tools to improve efficiency and quality of clients on Apple Ads solutions and provide consultative support on their media measurement and creative strategy to grow existing to focus on details and trends combined with the skills to react fast and ensure delivery of best-in-class customer service for professional maintains a positive attitude and is passionate about working across teams driving a culture of collaboration and shared to work be accountable and communicate clearly across multiple time zones.
Required Experience:
IC
About Company
Ask Siri to name the most successful company in the world and it might respond: Apple. And it's not just out of familial pride. Apple consistently ranks highly in profit, revenue, market capitalization, and consumer cachet. In 2018, the company became the first reach a trillion dollar ... View more