Pick up-Exchange Coordinator
Job Location:
Albuquerque, NM - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly with exceptional care.
As a Pick up-Exchange Coordinator you ensure durable medical equipment (DME) pickup and exchange work orders are accurate complete and ready for the delivery teamsupporting timely retrievals replacements and clear equipment accountability.
Key responsibilities include:
- Create review and update pickup/exchange orders; verify required documentation and details
- Coordinate with Customer Service Billing Warehouse and Delivery to resolve order issues quickly
- Track equipment status and maintain accurate inventory/accountability records
- Provide responsive internal support while protecting patient information (HIPAA)
- Identify process gaps and suggest practical workflow improvements
Required qualifications/skills:
- Experience in DME healthcare operations medical billing customer service or logistics (preferred)
- Familiarity with DME equipment and rental processes (preferred)
- Strong organization prioritization and documentation accuracy
- Proficiency with Microsoft Office; EMR/DME software experience a plus
Apply today to help keep DME pickup and exchange operations running smoothly.
Your day is spent remotely managing a steady flow of pickup and exchange activity moving between order queues internal messages and system updates. Youll start by checking priority items for the days routes then spend focused blocks validating details confirming statuses and documenting changes so downstream teams have clear current information. Throughout the day youll field time-sensitive questions from partner departments keep notes organized and close out updates as theyre resolved. Youll finish by reconciling outstanding items flagging anything that could delay service and leaving clean handoffs for the next business daymaintaining consistent audit-ready records in a fast-paced DME pickup and exchange environment.
- Medical Dental and Vision insurance
- 401(k)
- Life Insurance
- Competitive Salary
- Paid Time Off
Required Experience:
IC
About Company
We make it easy to get medical equipment and supplies. We work with your health insurance to coordinate and deliver medical supplies & equipment to your door.
