Physician Relations Liaison

The Physician Liaison serves as a dedicated link between Corewell Health and community physicians APPs and their practices. The primary purpose of this role is to empower physicians APPs and their staff to deliver exceptional patient care through relationship management issue resolution education support and technology connectivity solutions. By removing barriers and connecting practices to the people resources and services they need the liaison creates value for physicians APPs staff patients and the health system.

Through regular in-person visits to physician and APP offices the liaison develops trusted relationships with clinicians practice leaders and staff. Success in this role requires the ability to gain access to busy practices establish credibility and become a valued resource and advisor. The liaison advocates on behalf of physicians APPs and practice teams helping resolve concerns streamline workflows improve connectivity to Corewell Health resources and support high-quality patient care.

Serving as the primary relationship manager for assigned accounts the liaison educates physicians APPs and staff on Corewell Health services facilitates referrals identifies growth opportunities and connects practices to solutions that improve access coordination and patient outcomes. The role requires a strong understanding of healthcare operations physician and APP needs market dynamics and Corewell Healths clinical services and strategic priorities.

The Physician Liaison partners closely with physician leaders executive leaders and operational teams to support growth initiatives physician-facing projects and change management efforts. As a trusted advisor to both community practices and Corewell Health leadership the liaison gathers feedback market intelligence and practice insights and translates them into actionable recommendations that strengthen partnerships support organizational goals and improve the physician experience.

• Conduct regular in-person visits with physicians APPs practice leaders and office staff to build relationships understand practice needs and serve as a trusted resource and primary point of contact.
• Develop and maintain strong relationships with physicians APPs practice staff physician leaders executive leaders and operational leaders across the health system.
• Advocate for physicians APPs and practice teams by identifying concerns resolving issues removing barriers and connecting them with appropriate resources services and support.
• Educate physicians APPs and office staff on Corewell Health services clinical programs referral processes technology solutions and organizational initiatives. Promote awareness and utilization of services while supporting referral and service line growth.
• Serve as the primary relationship manager for assigned physician and APP practices by building trust anticipating needs identifying opportunities and supporting engagement growth and retention.
• Support onboarding of new physicians and APPs by facilitating introductions providing education and connecting them with key resources and support teams.
• Provide frontline support for physician-facing technology solutions including EpicCare Link and collaborate with Digital Services and other departments to improve connectivity and resolve issues.
• Lead and support physician and APP-facing projects growth initiatives and change management efforts. Partner with clinical operational and executive leaders to plan communicate implement and support organizational priorities.
• Plan and coordinate physician outreach activities educational programs networking events continuing medical education opportunities and other engagement efforts that strengthen relationships and collaboration.
• Collaborate with Strategic Planning service line leadership Marketing Communications Digital Services and operational teams to support physician engagement growth opportunities and organizational priorities.
• Gather and analyze physician APP practice market and referral insights. Identify trends opportunities and barriers and work with leaders to develop and implement solutions that improve access service quality and efficiency.
• Execute physician-facing communications and maintain accurate records of practice interactions feedback concerns opportunities and follow-up activities to support relationship management and continuous improvement.
• Serve as the voice of physicians APPs and community practices by sharing feedback opportunities and recommendations that support organizational decision-making strategic planning and the physician experience.

Required

• Bachelors Degree in Business or health related field.
• Previous professional contact with physicians legal counsel executives as well as acute knowledge of the local and regional medical community
• Excellent interpersonal and communication skills in order to interact with physicians administrators vendors and legal counsel on a daily basis
• Drivers License from the State of Michigan upon hire

Preferred

• Masters Degree
• Clinical experience
• Sales experience

As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

• Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
• Optional identity theft protection home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.