Physician & Community Relations Manager

Physician & CommunityRelations Manager

Who we are:

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO) Spire provides the infrastructure for administrative operations that allows practices tooperateat their highest level so doctors can focus their efforts on what matters most patient care. Headquartered in Stamford Connecticut the Spire network spans the Northeast with more than 165 physicians 1800 employees 285 other clinical providers and 40 locations in New York ConnecticutRhode Islandand Massachusetts.

Whatyoulldo:

The Physician & CommunityRelations Managerserves as a key representative of Spire Orthopedic Partners and the assigned practice(s) strengthening relationships with referring providers community organizations athletic programs and strategic partners throughout the organizations geographic footprint. This roleis responsible forexpanding referral networks coordinating community outreach initiatives supporting sponsorshipsandidentifyingopportunities to increase brand awareness strengthen physician relationships and drive patient growth.

As a member of Spire Orthopedic Partners Marketing & Communications team the Physician & CommunityRelations Managerpartners closely with OperationsandPractice Leadership Physician Leadership and the broader Marketing & Communications team to execute community outreach referral development sponsorship and engagement initiatives that support the organizations strategic growth objectives. This role also works collaboratively with the marketing team toidentifyand capture stories photos and video content thatshowcasephysicians patients community partnerships and events while strengthening the organizations presence throughout the communities it serves.

Key metricsand drivers of potential bonus opportunitiesinclude butnotlimited to:

• Referral volume growth (Which referral sources are growing or declining)

• Retention of referring providers (Where is referral leaking occurring)

• New referral sources (What specific actions drive new referral sources)

• Recovery of lost referral sources

• Referral conversion rate (How much revenue is generated from each referral relationship)

• Referral driving activities (Office visits lunch andlearns community events)

Responsibilities:

Physician Relationships & Referral Development

• Develop manage and strengthen relationships with referring physicians primary care providers urgent care centers and other referral sources throughout an assigned geographic territory.

• Conduct regular physician office visits lunch-and-learn presentations and educational outreach activities.

• Serve as the primary point of contact for referring provider offices communicating provider availability new services scheduling updates and practice resources.

• Distribute referral guides physician directories marketing collateral and educational materials.

• Monitor referral trends and identify opportunities to strengthen existing referral relationships and establish new referral sources.

• Track referral activity and provide regular reporting on outreach efforts and referral growth.

Community Outreach Sponsorships & Events

• Manage organizational sponsorships community partnerships and outreach initiatives that increase awareness of Insert Practice Name.

• Coordinate participation in health fairs community events races educational seminars employer wellness events and other outreach opportunities.

• Identifynew sponsorship partnership and community engagement opportunities that align with organizational growthobjectives.

• Coordinate eventlogistics branded materials giveaways signage and on-site representation.

• Representthe practiceprofessionally at community events and networking opportunities.

Marketing & Content Support

• Partner with the Marketing & Communications team toidentifyand capture compelling stories thatshowcasephysicians patients community partnerships and organizational initiatives.

• Capture photos short-form video interviews and other digital content during practice visits community events sponsorship activations and athletic partnerships for use across social mediawebsite digital marketing and other communications.

• Coordinate with the Director of Content Strategy and Social Media Manager toidentifyupcoming opportunities for content creation and promotional campaigns.

• Assistin gathering physician testimonials patient success stories event highlights and behind-the-scenes content that supports marketing initiatives.

Collaboration & Reporting

• Collaborate closely with Marketing & Communications Operations Practice Leadership and Physician Leadership to support strategic growth initiatives.

• Track and report community engagement activities referral development efforts sponsorship performance and partnership outcomes.

• Maintainaccuraterecords of outreach activities referral meetings community contacts and follow-up actions.

• Representthe practicewith professionalism integrity and exceptional customer service in all interactions.

Who you are:

Education

• Bachelors degree in Marketing Communications Business Healthcare Administration Public Relations or a related field preferred.

• Equivalentcombination of education and relevant experience may be considered.

Experience

• 5-8years of experienceinphysician relations healthcare marketing provider outreach business development community engagement ora relatedhealthcare relationship management role.

• Experience developing relationships with physicians healthcare providersorcommunity organizationspreferred.

• Healthcare sales preferred withproventrack recordin physician relationship building and management.

• Experience coordinating events sponsorships or community engagement initiatives.

• Experience within healthcare orthopedic or multi-site physician practice environments is preferred.

Knowledge Skills & Abilities

• Exceptional interpersonal and relationship-building skills.

• Strong written and verbal communication abilities.

• Excellent organizational skills with the ability to manage multiple projects and priorities simultaneously.

• Comfortable presenting to physicians healthcare professionals and community organizations.

• Strong attention to detail and follow-through.

• Ability to work independently while collaborating effectively across departments.

• Proficiencywith Microsoft Office Power BIMarketwareoradditionalrelationship management tools preferred.

• Willingness to travel regularly throughout the assigned service area and attend evening and weekend events.

What we offer:

• Excellent growth and advancement opportunities

• Dynamic environment

• Access to a diverse network of practitioners

• Broad infrastructure of tools and programs to enhance the employeeexperience

• Competitive Compensation

• Generous PTO

• Benefitspackage:health dental vision 401(k) etc.

We are anequal-opportunityemployer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race color creed religion national origin ancestry citizenship status age sex or gender (including pregnancy childbirth and related medical conditions) gender identity or genderexpression (including transgender status) sexual orientation marital status military service and veteran status physical or mental disability protected medical condition as defined by applicable state or local law genetic information or any other characteristic protected by applicable federal state or local laws and ordinances (referred to as protected characteristics).