Philanthropy Operations Manager
Job Location:
North Charleston, SC - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Application Deadline: The position is open until filled; early application is encouraged.
Work Location: This is a hybrid position requiring in-person attendance at our North Charleston SC office three (3) days a week and working from a home office two (2) days a week.
The Philanthropy Operations Manager reports to the Deputy Director of Philanthropy for the South Carolina chapter and will apply their skills to gift processing and event management in South Carolina. They will be responsible for revenue coding and entry gift acknowledgements and pledge management. The position is also responsible for the production and delivery of compelling events and other experiences that bring our donors and prospects closer to the work we do at The Nature Conservancy and the people who do it.
In the events capacity this role leads the planning coordination and execution of a portfolio of donor and prospect parallel the role supports critical revenue operations functions including gift processing revenue tracking and reporting data management and stewardship support. By leveraging systems analytics and process improvements the Philanthropy Operations Manager ensures accuracy efficiency and informed decision-making across the philanthropy team. This position requires strong project management attention to detail and cross-functional collaboration to successfully drive both engagement and revenue outcomes.
The Philanthropy Operations Manager (POM) will work towards meeting the strategic priorities of the team by developing and implementing tactics for approved plans and completing and organizing multiple tasks and activities. They will identify individual priorities based on the needs of the program. They will manage track and report on key data related to the team scope and priorities. The POM will perform independent analysis of key program data which will include donor or gift information. They will be responsible for the timely processing (coding and recording) of gifts/constituent revenue for the program. They will oversee the booking and management of donor pledges ensuring audit compliance and accuracy. They will provide recommendations and targeted training related to the functional area of the team.
The POM will also develop create and implement events that align with the strategic priorities of the South Carolina chapter and will be responsible for the logistics project management and execution of 10-12 events and trips annually of varying scope and complexity. They will have substantial contact with stakeholders and may serve as the lead liaison with partners. They will manage event budgets technology support create printed materials including the run of show and executive briefing. The POM must have advanced knowledge of the systems and resources utilized by the team to provide programmatic support and coordinate communications related to the resources. They are responsible for event-related data in the donor database including RSVPs and attendance records and running mailing lists.
The POM will take on additional duties to enhance the work of the team such duties may include but are not limited to a more significant role in training developing documentation and/or enhancing the systems and tools used by the team. The POM will keep up-to-date on market trends and best practices in order to improve services. They will adapt processes and implement recommended practices in order to improve effectiveness based on their in-depth understanding of related policies and procedures.
Code giftsandmanage/trackrevenue including but not limited to: (1) analyzegift related documentation (agreements pledge forms donor interactions) thoroughly to determine and create codes based on type of revenue and donor requirements; (2) follow SOPs/established guidelines and best practices; (3) work with Global Development teamsto ensure all revenue is accurately and timely entered in the constituent management system; (4) Data entry in constituent management system; (5) Process adjustments to revenue on an as-needed basis; (6) Monitor conditional gifts/pledges and work with Conservation and Finance to adjust as conditions are met.
Become an expert user of our fundraising systems including our Blackbaud donor database. The POM will be experienced with data entry running reports analyzing and interpreting data and will learn and adhere to TNCs policies and procedures.
Manage gift acknowledgements coordinate mailings and field donor gift inquiries supporting the important act of saying thank you to our donors.
Plan and organize donor 10-12 field trips and events annually in varying locations across the state ensuring compliance with The Nature Conservancy SOPs.
Act independently within broad program goals to prioritize tasks in the absence of specific instructions and exercise independent judgment to identify and solve problems.
Does not supervise any staff but may manage work of peers on departmental project teams.
Ensure compliance with TNC policies and procedures and external (donor/legal/IRS) requirements.
Financial responsibility includes working within a budget processing invoices and transfers and negotiating and contracting with vendors.
Manage an account or client relationship.
Manage projects with several variables set realistic deadlines manage a timeline and ensure accountability.
May provide oversight for a key function of the team.
Provide input through project teams for the development and implementation of new initiatives or the improvement of existing programs.
Travel and work long hours as needed.
Work will be performed in a general office and outdoor settings with some exposure to disagreeable elements; work may require some physical exertion and/or physical strain.
Work is diversified and may not always fall under established practices and guidelines.
Work within scope of programs strategic goals.
What Youll Bring:
Bachelors degree and 3 years related experience or equivalent combination.
Experience generating reports and analyzing and interpreting data.
Experience working across departments.
Experience with current technology in relevant field.
Experience coursework or other training in principles and practices of relevant field.
Desired Qualifications:
Ability to implement complex processes.
Ability to use existing technology to achieve desired results.
Demonstrated experience using diplomacy and tact to build strong relationships and motivate staff.
Experience coordinating projects.
Experience interpreting guidelines to achieve desired results.
Experience with database management.
Knowledge of current trends in the specific field.
Strong organization skills accuracy attention to detail and ability to manage multiple tasks.
Successful experience implementing strategic program goals.
Understanding of basic accounting practices.
Experience writing editing and proofreading.
Experience planning and producing live and/or virtual events.
Multi-lingual skills and multi-cultural or cross-cultural experience are appreciated.
This position requires a valid drivers license and compliance with TNCs Auto Safety Program. Employees may not drive Conservancy-owned/leased vehicles rental cars or personal vehicles on behalf of the Conservancy if considered high risk drivers. To learn more about the Auto Safety Program visit the Auto Safety information page. Employment in this position will be contingent upon completion of a Vehicle Use Agreement which may include a review of the prospective employees motor vehicle record.
The starting pay range for a candidate selected for this position is generally within the range of from $60000 $65000.
This range only applies to candidates whose country of employment is the USA. Where a successful candidates actual pay will fall within this range will be based on a variety of factors including for example the candidates location qualifications specific skills and experience. Your geographic location will be confirmed during the recruitment.
The Nature Conservancys mission is to protect the lands and waters upon which all life depends. As a science-based organization we create innovative on-the-ground solutions to our worlds toughest challenges so that we can create a world in which people and nature thrive. Were rooted in our mission and guided by our values which include respect for all people communities and cultures. Whether its career development flexible schedules or a rewarding mission theres many reasons to love life inside TNC. Want a better insight to TNC Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.
One goal is to cultivate an inclusive work environment so that all our colleagues around the globe feel a sense of belonging and that their unique contributions to our mission are addition to the requirements in our job postings we recognize that people come with talent and experiences outside of a job and consider each applicants unique experience. Please apply wed love to hear from you. To quote a popular saying at TNC youll join for the mission and stay for the people.
Since 1951 TNC has been doing work you can believe in. Through grassroots action we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members over 400 scientists and the dedicated efforts of our diverse staff and partners we impact conservation around the world!
TNC offers a competitive comprehensive benefits package including health care benefits flexible spending accounts a 401(k) plan with an 8% employer match parental leave accrued paid time off life insurance disability coverage employee assistance program other life and work well-being benefits. Learn more about our Benefits and Perks here.
Were proud to offer a flexible work environment that supports of the health and well-being of the people we employ.
Our recruiting process includes a rolling interview process to ensure we engage applicants in a timely manner. This means we may review applications in the order in which they are received. Once a strong candidate pool is identified the role will be unposted. The timeline may vary depending on the expressed interest in the role so we highly encourage candidates to apply as soon as possible.
The Nature Conservancy is an Equal Opportunity Employer. Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds beliefs and culture. Recruiting and mentoring staff to create an inclusive organization is a priority and we encourage applicants from all cultures races colors religions sexes national or regional origins ages disability status sexual orientation gender identity military protected veteran status or other status protected by law.
The successful applicant must meet the requirements of The Nature Conservancys background screening process.
Do you have military experience Visit our U.S. Military Skills Translator to match your military experience with our current job openings!
TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability please send a note to with Request for Accommodation in the subject line.
Required Experience:
Manager
About Company
The Nature Conservancy's scientists are solving some of conservation's biggest challenges. We’re here to tell their stories.
