Pharmacy Technician II Medication History Specialist
Job Location:
Boston, MA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryUnder the direction of the Pharmacy Manager and with oversight from the Transitions of Care (TOC) Pharmacists the Pharmacy Medication History Technician is responsible for obtaining a comprehensive and accurate home medication list as part of the patient admission process. This role plays a key part in improving patient safety and quality of care by providing physicians and other clinicians with a timely and accurate medication history. The technician also actively participates in quality improvement initiatives focused on medication reconciliation.
Essential Functions
Obtain comprehensive medication histories for newly admitted patients by conducting medication list reviews and medication reconciliation.
Confirm complete medication information including drug name dose route frequency indication for PRN medications and date/time of the last dose taken.
Verify patient allergy information and ensure complete documentation including the substance allergy category and reaction description.
Document medication histories and allergy information accurately and promptly in the electronic medical record (EMR).
Communicate completion of medication history reviews and medication reconciliation to physicians nursing staff and pharmacy staff.
Assist and coordinate medication history assessments with the nursing team as requested.
Review a patients medication list within the context of the current episode of care to support appropriate treatment decisions by:
Determining which medications are relevant to the patients current care.
Confirming whether the patient is taking each medication.
Clarifying discrepancies and identifying medication non-adherence.
Communicating findings to the appropriate healthcare providers.
Compare the updated home medication list with existing medication orders during admission transfers between care units and discharge by:
Resolving discrepancies in medication route dose frequency duration and quantity.
Identifying and correcting omissions and duplications.
Addressing allergy drug interaction and medication intolerance concerns.
Communicating recommendations and findings to licensed providers.
Serve as a liaison to nursing staff regarding medication-related questions and concerns.
Establish and maintain communication with admitting physicians regarding identified medication issues including patient non-adherence.
Collect and report data on medication admission histories completed and medication discrepancies identified.
Participate in departmental and organizational performance improvement initiatives.
Precept Pharmacy Technicians and Pharmacy Students on conducting home medication interviews and documentation.
Demonstrate knowledge of and comply with hospital medication policies and procedures as well as applicable state and national regulatory requirements.
Work collaboratively with the Transitions of Care Pharmacists and Pharmacy Manager to identify report and resolve compliance concerns in partnership with Quality Management Accreditation and Compliance teams as appropriate.
Provide professional courteous and confident customer service to patients physicians nurses and other healthcare team members both in person and by telephone.
Maintain patient confidentiality and comply with all HIPAA regulations.
Perform other related duties as assigned.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Pharmacy Technician State License required
Pharmacy Technician Certification CPhT - Pharmacy Technician Certification Board (PTCB) required
Experience
Pharmacy technician 1-2 year required
Knowledge Skills and Abilities
- Ability to read interpret and follow verbal and written instructions including department policies and procedures
- Understand HIPAA privacy rules and will use discretion handling patient related information
- Ability to adhere to safety requirements for handling non-hazardous and hazardous medications in accordance with organizational policies and regulatory requirements
- Proficient with math calculations associated with assigned responsibilities
- Ability to distinguish routine functions from those requiring a pharmacists professional judgment
- Ability to work with sustained attention and care on routine repetitive tasks
- Knowledge and ability to handle controlled substances in accordance with state regulations
- Multi task and prioritize tasks under time constraints. Organize and maintain efficient work areas
- Command of area-specific technology including but not limited to robotics automation software equipment and information systems
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$22.84 - $29.79/HourlyGrade
4EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
