Pharmacy Technician II Fulfillment

MaineHealth Corporate

Professional - Clinical
Req #: 97011

Hours:Monday - Thursday 6:00 AM - 4:30 PM

Summary:

The Pharmacy Technician II - Fulfillment role functions in an independent capacity in their respective pharmacy practice area. The Pharmacy Technician II will assist pharmacists pharmacy technicians and the care team in the storage handling preparation and distribution of medications within MaineHealth.

At MaineHealth we are dedicated to delivering exceptional patient care and making our communities the healthiest in America. We are currently seeking a motivated individual to join our dynamic team in providing comprehensive pharmacy management services. This role offers an exciting opportunity to work and learn in a fast-paced patient-care-centered environment with a focus on high-quality care and service excellence. Triage Technicians (Technician Level I and Level II depending on previous experience) at MaineHealth work within a call center performing core functions routing patients to the correct teams within the outpatient pharmacy.

Why Join Us

- Impactful Work: Contribute to the well-being of patients and make a tangible difference in their lives.

- Engaging environment: All employees enjoy team building opportunities through our Engagement Committee and have ample opportunity to participate in both social activities and professional growth

- Work Space: Technicians will have a dedicated cubicle equipped with a dual monitor headset and camera in a well-lit bright building amongst colleagues to lean on for support. Our building boasts plenty of off-street parking a bright break room mini mart for snacks and beverages.

- Flexibility: opportunity for hybrid workspace after introductory 6 month period and competency in core technician tasks.

- Work-Life Balance: Work hours are M-F 8-4:30pm and our pharmacy is also closed on the four major holidays: Christmas Day New Years Day Independence Day and Thanksgiving Day.

- Collaborative Environment: Work with a supportive and close-knit team dedicated to excellence.

- Growth Opportunities: Technician career track for promotion from Technician I or II to Advanced Pharmacy Technician-Certified. Reimbursement for pharmacy technician national certification (PTCB) as well as opportunities for other education and professional certifications. Engage in continuous learning within the job role (patient workload for technicians of all levels split into teams that provide care for disease states ranging from cystic fibrosis cardiology oncology transplant virology- HIV Hep B/C rheumatology dermatology gastroenterology and to neurology).

Key Responsibilities:

- Patient Care: Deliver exceptional care by providing a full suite of custom medication management services. Engage with patients over the phone and virtually to support their medication needs.

- Clinic Integration: Collaborate effectively with clinic teams including doctors nurses and other staff to ensure seamless integration and coordination of care.

- Education & Support: Educate patients about our pharmacy services and how they enhance their overall care. Encourage utilization of specialty pharmacy services.

- Medication Management: Monitor medication adherence perform outbound therapy/medication adherence check-ups and manage refill prescriptions. Address and resolve insurance-related issues including prior authorizations and financial assistance.

- Administrative Duties: Maintain accurate documentation manage data using database applications and participate in process improvement initiatives to enhance operational efficiency.

- Communication: Provide timely and effective communication with the clinical care team members and fulfillment staff and handle inbound inquiries professionally.

- Process Development: Contribute to the development of new processes to improve patient care and operational workflows under the oversight of the Workflow Committee

- Confidentiality: Ensure patient information is kept confidential and protected.

Required Minimum Knowledge Skills and Abilities (KSAs):

1. Education: High school diploma or equivalent required.
2. License/Certifications: Current or eligible for applicable state(s) license as a Pharmacy Technician. Certified Pharmacy Technician (CPhT) is preferred.
3. Experience: Six months of experience as a licensed pharmacy technician.

Additional Information

MaineHealth is committed to fostering a supportive inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave flexible work options student loan assistance professional development opportunities and well-being resourcesso you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our offer of employmentwill depend onqualificationssuch asskills relevant experience education certificationsand otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $21.09to $27.12 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay MaineHealth offerscomprehensivebenefits recognition programs career growth opportunities andwhere applicableshiftdifferentials or other incentives.

If you have questions about this role please contact

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @. If you suspect fraudulent activity please report it immediately to

Notice Regarding Maine Employer Surveillance Statute:Pursuant to Maines Employer Surveillance Statute prospective care team members are notified that MaineHealth may monitor collect record review or retain information related to the use of its systems networks applications files data communications platforms (including notified recordings) smart badges building access company vehicle GPS data business calls and workplace security cameras.