Pharmacy Technician- Anticoagulation

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The primary functions of the Clinical Pharmacy Technician include laboratory value monitoring medical chart/pharmacy profile poly-pharmacy reviews medication use evaluation monitoring pharmacoeconomic reviews telephone logistical support supplemental patient education communication and prescription order entry (with pharmacist verification). This technician functions under the matrix of an Anticoagulation Clinic Service (ACS) directly reports to the PACT Pharmacy Supervisor.

• Provides and supports clinical and pharmacoeconomic activities as assigned.
• Reviews the computer medication profile for prescription duplication therapeutic duplication prescription noncompliance and allergies/adverse drug reactions.
• Reviews laboratory monitoring reports for selected disease states and identifies patients with values outside of the normal limits.
• Performs patient medical chart and medication profile reviews to identify poly pharmacy problems.
• Reports identified problems to the assigned clinical pharmacist practitioner for evaluation.
• Completes clinical pharmacy medication utilization evaluations and protocol-driven clinical pharmacist practitioner peer review.
• Provides supplemental reinforcement education for patients concerning operational issues or the need for compliance with therapy.
• Documents clinical and operational activities as assigned.
• Provides pertinent documentation on patients medical record as appropriate.
• Participates in Performance Improvement processes and programs as assigned.
• Conducts patient interviews including medication history anticoagulation history and effectiveness of anticoagulation need for medication refills and investigates causes of therapeutic irregularities.
• Performs all the duties of lower graded technicians if assigned.
• Performs technician functionality utilizing electronic software (i.e. Vista and CPRS) to provide patient care.
• Notifies anticoagulation Clinical Pharmacist Practitioner (CPP) when complications related to anticoagulation therapy are identified including bleeding or thromboembolic events or when a patient reports changes to medications or significant changes to diet or health status.
• Inputs refills for window or mail prescriptions into the computer system after the prescriptions have been reviewed for appropriateness by a pharmacist.
• Provides secondary review for the pharmacist by reviewing the order for allergies eligibility dosage schedule duration and instructions.
• Provides a secondary back-up review for any potential drug-drug drug-disease drug nutrient interactions and therapeutic duplications as well as identifying any potential patient compliance problems.
• Consults with the clinical pharmacist as appropriate concerning operational or compliance-related issues.
• Reports all potential patient or pharmacy distribution problems verbally and/or in writing as requested by the clinical pharmacy specialist in the assigned area.
• Assists in maintenance of clinic supplies needed for clinic operation.
• Checks daily for missed check-outs and no shows.
• Troubleshoots and attempts to resolve patient discrepancies and judge adherence to appointment schedules.
• Enters orders for lab tests (signature by clinical pharmacist practitioner required).
• Assists the Clinical Pharmacy Specialist in reporting Adverse Drug Reactions Medication Errors and Close calls.
• Provides in-service programs for appropriate clinic personnel and pharmacy technicians as assigned.
• Participates in clinical pharmacy lectures and educational programs as assigned.
• Participates in peer review.
• Assist with precepting the anticoagulation rotation offered to student and resident trainees from other affiliated programs.
• Assists in conducting and reporting internal audits as required.
• Maintains all pertinent professional and administrative records as necessary.
• Assists in data collection for drug utilization evaluation and participates in quality assurance.
• Acts as liaison between Pharmacy Service and other health care providers.
• Ensures that VA policies relating to investigational drugs are being followed.
• Participates and supports research projects conducted by Medicine Service Line and/or Pharmacy Service Clinical Section.

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: You must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 7407(d)
• Certification: You must pass a national certification exam and hold an active national certification through either:
  • Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician (CPhT).
  • National Health career Association (NHA) Certified Pharmacy Technician (ExCPT).