Pharmacy CSR
Jefferson City, MO - USA
Job Summary
Wipro Limited (NYSE: WIT BSE: 507685 NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses. With over 230000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world. For additional information visit us at .
- Hours areMonday-Friday8:00 AM 7:00 PM CSTand Saturday and Sunday 8:00 AM 6:00 PM CST.
- Multiple shifts available
- Open 7 days a week
- Holiday availability required (most major holidays)
- Pharmacy CSR:
- Staffed by Pharmacy Technicians LPNs (Licensed Practical Nurses) CMTs (Certified Medication Technicians) and some MAs (Medical Assistants).
- Possible shifts include:
- Monday-Friday 8:00 AM 5:00 PM
- Monday-Friday 9:00 AM 6:00 PM
- Monday-Friday 10:00 AM 7:00 PM
- Tuesday-Friday 9:00 AM 6:00 PM plus Saturdays between 8:00 AM 6:00 PM (every Saturday required)
- Saturday & Sunday between 8:00 AM 6:00 PM plus three weekday shifts (9:00 AM 6:00 PM)
- Includes two consecutive weekdays off
- Pharmacy CSRdescription:
- The Pharmacy CSR is responsible for processing medication requests submitted primarily by phone with some written requests from healthcare providers and pharmacies.
- Utilize healthcare experience and apply MO HealthNet criteria using an interactive application to determine review outcomes.
- Interpret and apply clinical rules and decision-making algorithms related to medications under review.
- Make final determinations regarding medication pre-certification based on established guidelines.
- Maintain a high level of accuracy and professionalism while handling a high volume of calls throughout the shift
- Effectively multitask in a fast-paced environment.
- Experience:
- Qualified candidates will have experience in one or more of the following: pharmacy services healthcare settings utilization review.
- Prior customer service experience is required.
- Experience working directly with pharmacists and physiciansisrequired.
- Pharmacy Technicians orLicensed Practical Nurses (LPNs) preferred.
- Hours areMonday-Friday8:00 AM 7:00 PM CSTand Saturday and Sunday 8:00 AM 6:00 PM CST.
- Multiple shifts available
- Open 7 days a week
- Holiday availability required (most major holidays)
- Pharmacy CSR:
- Staffed by Pharmacy Technicians LPNs (Licensed Practical Nurses) CMTs (Certified Medication Technicians) and some MAs (Medical Assistants).
- Possible shifts include:
- Monday-Friday 8:00 AM 5:00 PM
- Monday-Friday 9:00 AM 6:00 PM
- Monday-Friday 10:00 AM 7:00 PM
- Tuesday-Friday 9:00 AM 6:00 PM plus Saturdays between 8:00 AM 6:00 PM (every Saturday required)
- Saturday & Sunday between 8:00 AM 6:00 PM plus three weekday shifts (9:00 AM 6:00 PM)
- Includes two consecutive weekdays off
- Pharmacy CSRdescription:
- The Pharmacy CSR is responsible for processing medication requests submitted primarily by phone with some written requests from healthcare providers and pharmacies.
- Utilize healthcare experience and apply MO HealthNet criteria using an interactive application to determine review outcomes.
- Interpret and apply clinical rules and decision-making algorithms related to medications under review.
- Make final determinations regarding medication pre-certification based on established guidelines.
- Maintain a high level of accuracy and professionalism while handling a high volume of calls throughout the shift
- Effectively multitask in a fast-paced environment.
- Experience:
- Qualified candidates will have experience in one or more of the following: pharmacy services healthcare settings utilization review.
- Prior customer service experience is required.
- Experience working directly with pharmacists and physiciansisrequired.
- Pharmacy Technicians orLicensed Practical Nurses (LPNs) preferred.
Expected annual pay for this role ranges from $37000.00 to $38000.00 Based on the position the role is also eligible for Wipros standard benefits including a full range of medical and dental benefits options disability insurance paid time off (inclusive of sick leave) other paid and unpaid leave options
Reinvent your are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Applications from people with disabilities are explicitly welcome.
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.