Person In Charge (PIC)
Austin, TX - USA
Job Summary
Are you ready to take the next step in your career Join us for an exciting opportunity at Albertsons Companies where innovation and customer service go hand-in-hand!
At Albertsons Companies we are looking for someone whos not just seeking a job but someone who wants to make an this role youll have the opportunity to lead innovate and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced dynamic environment thats constantly evolving.
Main responsibilities:
The Person in Charge (PIC) serves as the acting store leader during assigned shifts and is responsible for ensuring safe efficient and customer-focused store operations. The PIC provides leadership and direction to store associates supports department operations addresses customer concerns and ensures compliance with company policies and procedures. This role acts as a key point of contact for operational issues and helps maintain a positive shopping experience while achieving store performance goals.
Key Responsibilities Store Operations- Serve as the acting manager on duty during assigned shifts.
- Monitor overall store conditions to ensure operational excellence cleanliness safety and customer readiness.
- Support opening closing and shift-management responsibilities.
- Coordinate store activities and address operational challenges as they arise.
- Ensure all departments are operating efficiently and meeting company standards.
- Provide guidance direction and support to associates across all store departments.
- Promote teamwork accountability and excellent customer service.
- Assist department managers and store leadership with operational priorities.
- Communicate company initiatives priorities and expectations to associates.
- Support training and development efforts through coaching and on-the-job guidance.
- Promote a customer-first culture throughout the store.
- Respond to and resolve customer concerns in a professional and timely manner.
- Ensure associates deliver friendly efficient and knowledgeable service.
- Monitor store conditions to provide an exceptional shopping experience.
- Ensure compliance with company policies safety programs and operational procedures.
- Monitor store safety conditions and address potential hazards immediately.
- Support food safety sanitation and regulatory compliance initiatives.
- Complete required operational documentation and incident reporting.
- Assist with emergency response procedures when necessary.
- Oversee cash office and front-end compliance as assigned.
- Ensure proper cash-handling procedures are followed.
- Support loss prevention initiatives and inventory protection efforts.
- Monitor store activity and report operational or security concerns.
- Ensure associates follow company policies regarding transactions and asset protection.
- Serve as the primary point of contact for associates when store leadership is unavailable.
- Escalate significant operational customer or associate issues as appropriate.
- Make informed decisions to maintain business continuity during shifts.
- Communicate effectively with store leadership regarding shift activities and concerns.
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical Dental 401k and more!)
- Time off (vacation holidays sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values Click below to view video: ACI Values
About Company
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to b ... View more