Permit Coordinator

The City of Murphy redefines the local government experience for its employees citizens and businesses; disrupting the perception of what municipal government is. We do this under the banner of being One City One Team of public servants committed to exceptional service delivery by honoring our core values of beingC.O.O.L.

• RespeCtful by providing considerate and thoughtful service to a diverse City with the goal of maintaining an inclusive atmosphere that fosters collaboration and innovation.
• ProfessiOnal by being knowledgeable competent and efficient in service to all with the goal of maintaining high standards of behavior and work ethic while elevating each other as a Murphy team in efforts to deliver high-quality outcomes.
• TrustwOrthy by delivering service in an open honest and timely manner with the goal of fostering trust in all our relationships by maintaining integrity and high levels of accountability.
• FriendLy by committing to a harmonious engaging and positive work environment with the goal of providing exceptional service to our internal and external customers.

Are you a COOL individual looking for a COOL place to work This might be the place for you and the COOLest job youve ever had!

The City of Murphyseeks to add a Permit Coordinatorto its dynamic team! As our Permit Coordinator under general direction of the Planning Manager you will serve as the primary operational lead for permit intake processing issuance and tracking to ensure compliance with applicable codes ordinances and departmental procedures in the City of Murphy. This role will also perform administrative reporting and development services support functions including records management reporting workflow coordination and special projects.

• Competitive medical dental and vision benefits package
• Retirement program (TMRS) with 2:1 City match
• 3 weeks of Vacation and Sick leave per year (with additional accruals after 5 years of service).
• 14 paid holidays.
• City-paid Life Insurance at 1x your annual salary up to $100K
• City-paid disability insurance
• $7 Longevity pay
• Education Assistance Program
• Ongoing training and professional growth opportunities
• Employee Assistance Program
• Wellness Program
• Childcare assistance
• A positive and collaborative work environment

Schedule Commitment

This is a full-time non-exempt position that works a standard schedule of Monday-Friday 8:00am-5:00pm.

For application support or to check the status of your application contact Human Resources by e-mailing

Permitting

• Oversees daily permit intake review coordination processing tracking and issuance of permits.
• Provides coverage for front counter phone and permit intake functions.
• Serves as the primary escalation point for complex permitting issues and procedural interpretation.
• Provides permitting guidance to residents contractors developers and internal departments regarding requirements basic zoning-related inquiries and development standards. Assists applicants with forms and technical questions related to building permit process.
• Reviews permit applications for completeness and accuracy prior to routing for technical review.
• Interprets and applies municipal codes zoning regulations building requirements and permitting policies to ensure consistent enforcement and guidance.
• Coordinates permitting workflow with planning building inspections engineering and fire prevention staff to ensure timely and efficient processing.
• Reviews and approves routine permits in accordance with adopted codes ordinances and departmental procedures.
• Monitors permitting software systems to ensure data accuracy and timely status updates across all permit types.
• Oversees inspection request coordination permit lifecycle tracking and communication with applicants from submittal through final approval or Certificate of Occupancy/Completion.
• Ensures accurate collection reconciliation and reporting of permit fees deposits and related transactions in coordination with Finance.
• Monitors permit aging reports workload distribution and processing timelines to ensure service level expectations are met.
• Maintains departmental permitting metrics reports and operational summaries.
• Identifies process improvements and recommends enhancements to workflows forms and customer service delivery.
• Assists in developing and implementing permitting procedures policies and operational standards.
• Performs a variety of general office duties including but not limited to serving as a first point of contact for the Development Services department by phone in-person or email; maintaining office supplies; arranging indexing filing storing retrieving updating and notarizing documents.

• Prepares reports correspondence and summaries related to permitting and development trends.
• Assists with updates to departmental procedures forms and workflow documentation.
• Supports addressing zoning verification letters and development-related records management.
• Coordinates with the City Secretary and Planning Manager to respond to public records requests and document compilation as needed.
• May assist in preparing Planning & Zoning Commission Board of Adjustment and City Council public hearing notices and agenda materials.

MINIMUM QUALIFICATIONS:

• Three (3) years of progressively responsible experience in municipal permitting planning building or development services
• High School Diploma or GED
• Valid Texas Class C Drivers License (must meet City driving standards).
• ICC Permit Technician Certification or ability to obtain within one (1) year.
• Experience with permitting software systems (e.g. Incode 9) and development tracking tools.

PREFERRED QUALIFICATIONS:

• Prior supervisory or lead experience in municipal permitting or development services.
• Experience with integrated permitting and development tracking systems.
• ICC Permit Technician Certification at time of hire
• Currently hold or must obtain within one (1) year of date of hireto be Texas Notary Public.

• Must meet City driving standards and may use a personal vehicle as needed.
• Must pass drug screening criminal history check and driving record check.
• May require occasional evening and/or weekend work for meetings or special projects.
• May be required to lift up to 20 pounds occasionally.