Performance Intelligence Manager
Warren, OH - USA
Job Summary
Job Description
The Performance Marketing Strategy & Business Intelligence team serves as a group of data detectives for GM Marketing connecting complex and disparate information to explain performance and drive action.
The Performance Marketing Strategy & Business Intelligence Senior Lead both sets the analytical agenda and standards for theteam butalso gets hands on with data to number crunch themselves.
This leader integrates business marketing media and marketplace data into clear executive-ready narratives. This role owns senior-executive performance narratives leads ambiguous enterprise-level investigations mentors and directs others and drives cross-functional decisions whileremaininghands-on with data models dashboards and detailed analysis. Dashboards and centralized analytics resourcesare inputsnot substitutesfor direct interrogation validation synthesis and judgment.
WhatYoullDo:
Analytical Strategy and Team Leadership
Set the performance marketing analytical agenda based on GMs most important business customer and marketing questions.
Establish rigorous standards for analytical methods source validation model construction performance reporting and executive storytelling across sales/traffic/leads/HVBs and related drives that impact them (inventory trim mix incentives competitive activityetc).
Frame hypotheses identify required evidence direct analytical workstreams and determine when findings are sufficiently pressure-tested to support decisions.
Mentor and guide team members and cross-functional partners raising organizational capability in analytical thinking problem solving and communication.
Performance Analysis and Business Diagnosis
Integrate business marketing/media inventory pricing incentive demand competitive and marketplace data to create a connected view of performance. Consistently anticipate questions and go 2-3 levels deeper than headline metrics to tell a surround sound data story.
Interrogate data at granular levelsincluding channel campaign audience creative geography nameplate funnel stage inventory condition offer andtime periodto identify meaningful patterns and exceptions.
Conduct multiple levels of root-cause analysis to explain performance drivers anomalies risks and opportunities.
Reconcile conflicting data sources validate definitions and methodologies pressure-test assumptions and clearly identify limitations.
Build analytical models and frameworks that support scenario planning forecasting prioritization and investment decisions.
Executive Narratives and Strategic Recommendations
Translate complex analysis into concise executive-ready narratives that clearly explain what happened why it happened what it means and what actions should follow.
Connect detailed marketing findings to broader brand customer commercial and enterprise drivers.
Develop presentations performance narratives and decision frameworks tailored to senior marketing and cross-functional audiences.
Deliver clear insights driven presentations with defined implications tradeoffs risks and expected outcomes.
Hands-On Analytics and Measurement
Be a data detective stitching together raw dataready madedashboards third party reports into a single view.
Perform direct hands-on analysis using advanced Excel and relevant analytics and visualization tools.
Expert at napkin math to help drive simplicity of narrative and clarity of decision making.
Become a super user of existing models dashboards scorecards reconciliations and diagnostic views while continuing to investigate the underlying data.
Evaluate data quality source consistency metric definitions and measurement approaches before drawing conclusions.
Partner with centralized analytics data science technology and agency teams without treating dashboards or third-party outputs as substitutes for direct analysis.
Develop repeatable approaches that improve analytical rigor transparency speed and decision usefulness.
Integrated Performance Marketing Strategy
Connect channel-level indicators to customer behaviors commercial outcomes and marketplace conditions.
Identify opportunities to improve audience strategy media effectiveness website experiences lead progression conversion retention and overall funnel performance.
Support investment prioritization by evaluating performance incrementality efficiency scalability and strategic fit.
Cross-Functional Leadership and Influence
Partneracross Marketing Media CRM Digital Sales Finance Research Data Science Technology agencies and other business functions.
Ask constructive questions challenge assumptions respectfully and promote fact-based decision-making.
Navigate ambiguity competing perspectives and incomplete information while maintaining analytical integrity and momentum.
Build trusted relationships and drive alignment without relying solely on formal authority.
Your Skills & Abilities (Qualifications):
Bachelors degree required.
8 years of experience in performance marketing marketing analytics business intelligence management consulting media analytics or arelated discipline.
Demonstrated success leading complex cross-functional analytical work and influencing senior-executive decisions in ambiguous environments.
Advanced Excel proficiencyincluding complex formulas pivots data reconciliation scenario modeling sensitivity analysis forecasting and model development.
Strong hands-on experience with dashboards and data-visualization tools coupled with the ability and willingness to investigate underlying data directly.
Proven ability to integrate large disparate datasets pressure-test assumptions reconcile conflicting sources and conduct multi-level root-cause analysis.
Some knowledge of performance marketing paid media SEO CRM website analytics audience strategy experimentation attribution and full-funnel optimization.
Strong business acumen and the ability to connect marketing performance with sales demand inventory pricing incentives competitive activity and marketplace dynamics.
Exceptional analytical storytelling and presentation skills with experience creating concise executive-ready narratives and actionable recommendations.
Ability to set standards direct workstreams mentor others and improve analytical capability without stepping away from hands-on work.
Compensation:
The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws.
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position as well as geography of the selected candidate.
The salary range for this role is ($140100 - $186700). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
Bonus Potential: An incentive pay program offers payouts based on company performance job level and individual performance.
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical dental vision Health Savings Account Flexible Spending Accounts retirement savings plan sickness and accident benefits life insurance paid vacation & holidays tuition assistance programs employee assistance program GM vehicle discounts and more.
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Required Experience:
Manager
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