Performance Engineer

Job Description:

At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed build a career and contribute to our shared success. This includes attracting and developing exceptional talent recognizing and rewarding performance and supporting our teammates physical emotional and financial wellness through affordable competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service community college education or a wide range of work and life experiences. These journeys foster resilience leadership and innovation strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration engagement and career development. Our approach includes clear in-office expectations while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!

Job Description:
This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members supervising work processes providing informal leadership of sub teams or technology silos managing on call and support schedules and providing leadership mentorship and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners.

LOB Description:

Individual will provide performance testing capabilities for complex applications. He/she will work with stakeholders on a daily basis to design test cases create performance test scripts and execute performance scenarios. Works under the direction and with a Performance Lead. Writes technical performance test plans. Requires specialized Python programming skills. Develops data driven load test scripts using Citrix Protocol. Uses Load Runner (or JMeter) to design and execute load and performance tests. Lead the data creation activities for the required load tests. Designs and executes different types of load tests (load failover aging etc). Works closely with application development architecture infrastructure and production support groups for defect triage and production planning. Reports findings according to a defined process such as sending an email. Participate in project/team meetings and actively contribute.

Responsibilities:

• Design develop and execute performance test scripts and workloads using LoadRunner/VuGen to validate application scalability and stability.

• Perform load stress endurance volume and capacity testing for banking applications APIs and enterprise platforms.

• Analyze performance results to identify bottlenecks across application database middleware infrastructure and network layers.

• Use Dynatrace Splunk AppDynamics Introscope and AWR reports to monitor system behavior and diagnose performance issues.

• Collaborate with Development QA Infrastructure Architecture and SRE teams to resolve performance concerns and support release readiness.

• Develop SQL queries and automation scripts using Python Java or similar technologies to improve testing efficiency and analysis.

• Support validation of Non-Functional Requirements (NFRs) Service Level Objectives (SLOs) and production performance expectations.

• Assist with maintaining performance test environments test data dashboards and reporting artifacts.

• Contribute to AI-enabled testing automation observability and continuous improvement initiatives within the Performance Engineering practice.

• Build expertise in banking technology distributed systems cloud platforms and Site Reliability Engineering (SRE) while progressing toward a senior engineering role.

• Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record ensuring enterprise service level agreements are met and participating in defect incident problem and change review meetings and release activities

• Provides point of escalation for team members peers and partner teams and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements

• Performs all responsibilities of team members from applicable teams

• Works with appropriate teams to ensure alerts monitoring dashboards and processes are established appropriately for new projects and initiatives

• Participates and helps with resource interviews and onboarding processes

• Performs access reviews conducts compliance activities and serves as a delegate for administrative processes

• Creates the on call rotation schedule and ensures support for off hours weekends and release windows

Required Qualifications:

• 25 years of experience in Performance Testing Performance Engineering Quality Engineering Software Development or a related technology discipline.

• Hands-on experience using LoadRunner including VuGen script development test execution workload modeling and results analysis.

• Strong understanding of Java HTTP/HTTPS protocols web applications APIs and distributed application architectures.

• Experience with one or more programming or scripting languages such as Java C# Python JavaScript or Shell scripting.

• Proficiency in SQL query development and database analysis.

• Working knowledge of performance testing methodologies including Load Stress Volume Endurance and Scalability Testing.

• Experience using monitoring and observability tools such as Dynatrace CA Wily Introscope AppDynamics Oracle AWR Reports or equivalent.

• Knowledge of Splunk for log analysis and performance troubleshooting.

• Knowledge of AI-assisted engineering tools and automation techniques to improve test efficiency reporting and analysis.

• Ability to analyze application and infrastructure metrics including CPU memory disk network JVM and database performance.

• Understanding of end-to-end application performance concepts and common performance bottlenecks across web application database and infrastructure layers.

• Experience troubleshooting issues within performance test environments scripts monitoring tools and application components.

• Strong analytical and problem-solving skills with the ability to investigate and resolve complex technical issues.

• Excellent verbal and written communication skills and the ability to collaborate effectively with development QA infrastructure architecture and business teams.

• Bachelors degree in Computer Science Engineering Information Technology or a related field.

Desired Qualifications:

• Experience working in large enterprise or financial services environments.

• Exposure to CI/CD pipelines DevOps practices and automated testing frameworks.

• Familiarity with cloud platforms such as AWS Azure or GCP.

• Knowledge of container technologies including Docker and Kubernetes.

• Understanding of Non-Functional Requirements (NFRs) Service Level Objectives (SLOs) and performance engineering best practices.

• Experience supporting performance testing throughout the Software Development Life Cycle (SDLC).

• Knowledge of microservices event-driven architectures middleware and API performance testing.

• Familiarity with performance monitoring and observability concepts in production environments.

• Strong desire to learn grow and advance within a Performance Engineering SRE or Technology Engineering organization.

• Demonstrated ability to work independently while contributing to a collaborative team environment.

• Passion for continuous improvement process optimization and emerging technologies.

Skills:

• Collaboration

• Influence

• Production Support

• Risk Management

• Solution Design

• Analytical Thinking

• Architecture

• Innovative Thinking

• Result Orientation

• Stakeholder Management

• Adaptability

• Automation

• DevOps Practices

• Project Management

• Solution Delivery Process

Shift:

Hours Per Week: